Tennessee Proctor ID Reviews

First thing you’re supposed to do is put in your cell # to have your identity confirmed. Nothing. Over and over and over and over and over again. Nothing. Literally the worst. Biggest waste of time ever.

So, after downloading TennesseeProctorID , I was proceeding through the sign up process. I tried to scan my id. The camera doesn’t connect to TennesseeProctorID . So I contacted support, they told me there is a known issue with iPhone 12 and 13 cameras not being able to be used on TennesseeProctorID . No word on if they are trying to fix this issue or not, just that they know there is an issue.

I have the new iPhone 15 with an excellent camera but TennesseeProctorID makes it blurry. So the last step in registration when you connect the dots, I’m just a big blur. So then my face and ID photo can’t match up. Zero stars!

It has been almost 2 weeks, and I did not receive any email after my daughter completed the test. There's no point in taking this test, it's a waste of time if they won't send the email to take to the dmv.

After battling about a month to get TennesseeProctorID to work. I was told by my local dmv to call Nashville. So I did and spent 30mins on the phone only to be told there’s nothing they can do and I would have to go to dmv. Don’t waste your time!!!! If I could give 0 stars I would!!!

The set up on TennesseeProctorID is absolutely infuriating it is so bad. Whoever designed this should never be allowed to use a computer or mobile device again. This makes me want to bring back public executions.

So so glitchy, times out after a few seconds and then says it doesn’t recognize the face and locks you out for 5 minutes. Kinda grateful we never got to even start the test because this thing is liable to have fxxked up enough times to make him fail.

I was a proctor for my brother and the website kicked him out mid test after he got 19 questions right. The test said that he failed the exam because the user “opened a new page. Which is not true because the laptop did not open any new pages or anything. Honestly this test is bugged. This problem needs to be fixed!

I can confirm that going to the DMV is a more enjoyable process than trying to get TennesseeProctorID to work. I have an iPhone 14pro and it is seems to not be compatible. Tried about 10 times to get the face recognition to work (blurry and won’t complete) and it takes the photo of your ID so quickly you have to redo that multiple times. Never got it to actually work.

Trying to get verified so my daughter can take her test. Downloaded app and went through the entire setup process which requires facial recognition. After everything was said and done it won’t let me log in because it doesn’t recognize my face and keeps locking me out for 5 minutes at a time! TennesseeProctorID shouldn’t even be used. The 2 star ratings tell you everything you need to know!

TennesseeProctorID doesn’t work and the support is garbage. I reached out to the support team for assistance because I keep getting the same error and they want to blame it on the lightning. First they tell me it’s my ID and when they realized it was the correct ID they decided to blame it on the lighting and let’s not forget holding the phone. The tutorial tells you to hold the phone up to your face lol. Now they’re saying not to hold the phone and I still get the same error. I even added more light and got the same issue

Here is some advice. DO NOT enter your child’s information in TennesseeProctorID until you are ready for child to take test immediately.

I simply entered child’s info. I did NOT click or start a test or sample test. Later the same day I logged in so child could take test. Says “applicant is ineligible to take test. A waiting period of (24) hours from the previous test is required.” NEVER even started a test.

Is this the end of the world? NO, but this is a simple fix that they need to make on TennesseeProctorID to not waste everyone’s time. Here is to hoping TennesseeProctorID works tomorrow.

It doesn’t work and everybody knows it, including tech support. I couldn’t get it to capture the back of my DL. Apparently that’s common with recent model iPhones.
And the thing with folks not receiving emails sounds common also. When I was standing in line at the DMV (to have my son take the exam in person) a woman walked up to the greeter desk and told them that her some took the test online but never received an email. They had no resolution for her problem.
It’s such a ridiculous failure and I’m really floored that the government folks continue to direct folks to TennesseeProctorID.
Just go to the DMV. At least most of the employees there were nice and knew how to do their job. Unlike this stupid app.

i took the test on my laptop and it literally kicked me out of the test because i clicked the “x” on the and it said “exited test window” or something like that. not only that this is the second time it has happened. extremely upset cause i studied hard for it now i have to wait to take it at the actual department. PLEASE MAKE SURE YOUR NOTIFICATIONS ARE OFF ON YOUR BE LAPTOP OR IT WILL KICK YOU OUT

It worked really fast and it helped I hope I can get it in person.

My son used this method the take the test for his permit and after it said passed he clicked on the “finish” link. The instructions say I (the parent) would receive an email with further instructions on what to do next. It is now the next day and no email so I guess I will be calling the dmv. The entire point of this I thought was to save our time and the time of the people working at the dmv. If I’m able to update my review after figuring this all out I will.

I loaded TennesseeProctorID a few months ago. My daughter took her test today - it’s a snow day - and she passed it. Immediately after she passed it and I downloaded the results, I got the promised email with further information. We’ll go to get her drivers permit as soon as possible. I was nervous because of the other reviews, but it went as described on the state’s website. I have no complaints.

TIP: I noticed that TennesseeProctorID wouldn’t acknowledge me when I changed the lighting in the room. When I turned the lights to bright, it wouldn’t recognize me. So, keep the lighting similar to when you first uploaded TennesseeProctorID and did the face recognition. Keep it natural.

TennesseeProctorID done what it was supposed to do, and saved us from having to complete the process at the DMV, done the test online and just had to carry correct documents to DMV and have the final requirements completed, saved waiting time at the DMV.

We did have issues with TennesseeProctorID at first, but all we did was contact customer support through live chat and they walk through the steps with us and I was able to complete my permit test and pass !! So
Much easier than going to the DMV

I know others have had issues with TennesseeProctorID, but I downloaded TennesseeProctorID to my iPhone yesterday, and it worked perfectly. My son completed the knowledge test online at home and passed the test. I received an email indicating he’d passed within three hours. This morning, I printed that email and took it along with the other required documents to the DMV. I’d already filled out his application online, so things went pretty smoothly for us. All he had to do was complete the eye exam at the DMV. Within an hour of arriving at the DMV, he had the paper copy of his learners permit in his hand. Getting things done ahead of our arrival was such a time saver.