Contact MyMedicalGuardian Support
Company Name: Medical Guardian
About: Designed for use with Medical Guardian brand medical alert systems, MyGuardian
is a powerful tool designed to connect caregivers with older adults. It allows
you to keep older adults safe with care management features including task
reminders, activity alerts, location monitoring, and secure medical
history/emergency contact storage.
MyMedicalGuardian Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Medical Guardian
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit MyMedicalGuardian Website
Privacy Policy: https://www.medicalguardian.com/legal/policies
Developer: Medical Guardian LLC
Can I trust MyMedicalGuardian app?
Protect your data and wallet. We investigate the developer's website (Qa.medicalguardian.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Unable to cancel Medical Guardian thru phone attempt. William Smithers 2202 Anacapa Street Santa Barbara, CA 93105 (8056820638)
This app is a joke
by Jimmyrice
Really? No push notifications? Updating location hourly? How can this app still not be improved after 4 years of horrific reviews? Is anyone at the company checking the reviews? I was told by the sales person I would get notifications and clearly he was clueless. I really don’t know how this can be functional without them. Otherwise we might as well log in via web browser. Oh, and was not told it costs an extra $2.75 per month for text alerts. Maybe the risk of losing this revenue is why they won’t listen to these reviews after four years about push notifications? 🤔
Does not do what company claims
by Gosia373
This is one of the worst apps I have tried. We were told it would be able to do many things. Could not assign roles but only got message indicating not selected. No button to choose a role by names. Only thing we could do was add call list people without issue. Tried to set up for my mom and I and we got emails which had an approve button which did nothing but open the app which ultimately just opens a webpage instead of an app. On app side on login still stuck on “requested” for access even though approve button was clicked in in email messages to my mom who is account owner.
Nearly unusable!
by Heat_Miser68
Practically every time I try to login to the app it just sits and spins. The same as true with the website! You would hope that a company that is meant to protect your elderly and loved ones would have a better response time for something as critical as this. The company came highly recommended, but their applications and website are horrible at best. Also, you would think that you would be able to set it up for notifications and alerts in case your loved one has an accident. Please do better!
Have a Problem with MyMedicalGuardian? Report Issue
Why should I report an Issue with MyMedicalGuardian?
- Pulling issues faced by users like you is a good way to draw attention of MyMedicalGuardian to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyMedicalGuardian customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyMedicalGuardian.
