Nocturne Status

Last Updated on 2022-07-06 by Unistellar

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App has problems

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Common Nocturne Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nocturne app on iOS and Android devices. Solve all Nocturne app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nocturne iPhone Issues and Solutions

Nocturne iOS app crashes, not working, errors
Nocturne iOS app network issues
Nocturne on iOS has black/white screen

Nocturne Android App Issues and Solutions

Nocturne has errors/crashing/not working
Nocturne server network connectivity issues
Nocturne has black screen

Nocturne iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nocturne app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nocturne app crashes or not working on Iphone (iOS):

Close and restart the Nocturne app on iPhone
Update Nocturne app to the Latest Version for iOS
Uninstall and reinstall Nocturne iPhone app
Update your iPhone to the latest iOS version

Fix Nocturne on iPhone unable to connect to server/internet connection issues::

To resolve Nocturne network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nocturne black/white screen (blank screen) on iPhone:

Follow the Nocturne iOS app troubleshooting guide Here →

Nocturne Android App Issues and Solutions

Fix Nocturne not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nocturne app issues:

Force Stop the Nocturne App
1. On android, goto "Settings" » click Nocturne app. » click "Force Stop".

Update Nocturne to the latest version on PlayStore

Clear Nocturne App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nocturne app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nocturne.

Fix Nocturne unable to contact server/ Nocturne internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nocturne » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nocturne » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nocturne on android.

Solve Nocturne black/white screens issue on Android:

Follow the Nocturne android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Unistellar, developers of Nocturne.

About this app

Using Unistellar's proprietary image processing algorithms, this app brings to life your night scape photographies, allowing you to capture your scene under a showstopping starry sky, at the press of a button. With this app by Unistellar, you can take breathtaking pictures of your nighttime adventures and show the world your nocturnal perspective - all in one app. Simply stabilize your iPhone (using a tripod or resting it on a solid surface) and start the capture. Nocturne will generate and stack images to bring out all visible stars on the final photo.