Billet Status

Last Updated on 2024-09-23 by Tu Pana S.A.

I have a problem with Billet

Are you having issues? Select the issue you are having below and provide feedback to Billet.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Billet Problems 😠👌🔥

- Verification process needs improvement

- Difficulty in linking virtual card with Apple Pay

- Confirmation code not received frequently

- Long wait time for confirmation code

- Verification of phone number causing issues for some users

- No option to check phone number if entered incorrectly

- Tariff information not visible

- No option to reload money through phone recharge like in a bank

Have a Problem with Billet? Report Issue

Common Billet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Billet app on iOS and Android devices. Solve all Billet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Billet iPhone Issues and Solutions

Billet iOS app crashes, not working, errors
Billet iOS app network issues
Billet on iOS has black/white screen

Billet Android App Issues and Solutions

Billet has errors/crashing/not working
Billet server network connectivity issues
Billet has black screen

Billet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Billet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Billet app crashes or not working on Iphone (iOS):

Close and restart the Billet app on iPhone
Update Billet app to the Latest Version for iOS
Uninstall and reinstall Billet iPhone app
Update your iPhone to the latest iOS version

Fix Billet on iPhone unable to connect to server/internet connection issues::

To resolve Billet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Billet black/white screen (blank screen) on iPhone:

Follow the Billet iOS app troubleshooting guide Here →

Billet Android App Issues and Solutions

Fix Billet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Billet app issues:

Force Stop the Billet App
1. On android, goto "Settings" » click Billet app. » click "Force Stop".

Update Billet to the latest version on PlayStore

Clear Billet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Billet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Billet.

Fix Billet unable to contact server/ Billet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Billet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Billet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Billet on android.

Solve Billet black/white screens issue on Android:

Follow the Billet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tu Pana S.A., developers of Billet.

About this app

Si eres comerciante, podrás cobrar con un código this app o QR a través de un mPOS. - Paga tus facturas de servicios (teléfono, agua, energía eléctrica, universidad, entre otros) y suscríbete a tus apps favoritas. - Accede a una Tarjeta this app Visa virtual para tus compras en cualquier tienda local e internacional o por internet. - Recarga tu aplicación a través de nuestros quioscos ubicados en zonas estratégicas del país como el metro y plazas comerciales. - Si eres negociante, comerciante o emprendedor te permitirá cobrar TODOS tus servicios con código this app o QR y ese dinero te cae de una ve’ al mejor precio del mercado. Es un medio de pago electrónico con el que, además de transferir dinero en tiempo real y recargar en minutos, puedes pagar el delivery, transporte, servicios y suscribirte a tus apps favoritas. Somos una aplicación totalmente segura y 100% dominicana. ¡Y lo mejor de todo es que lo único que necesitas es tu cédula y tu celular! this app es una empresa BHD. Puedes comprar en comercios con tu tarjeta this app Visa, nacional e internacionalmente. this app es la nueva empresa del centro financiero BHD.