Fitdock records your daily activities and can combine them with smart exercise
equipment to automatically track your health progress. On top of recording your
heart rate and sleep data, the app also records individual exercise workouts
within the app.
Are you having issues? Select the issue you are having below and provide feedback to Fitdock.
By Michael Stahl 3 months ago
The watch no longer shows incoming text messages, but will show incoming phone calls. I checked, and all the settings on the app and phone are correct; nothing changed.
By PATTY L KWAN-DINSE 5 months ago
After opening the app and checking the "I have read . . ." and "I am over 13 years old" there is no way to complete joining fitdock. How is this supposed to work? Android app on Samsung Z Fold4.
By Diane 7 months ago
Did not receive verification email. Customer support unresponsive.
By Nicole 10 months ago
I am only receiving call notifications through watch but not getting any texts through the watch. All my settings are turned on for receiving the texts through watch but nothing happens.
By jennifer simpson 10 months ago
I cannot get my watch to come out of exercise mode can you help?
By Lee 11 months ago
Watch will no pair with Samsung JV7 phone. Try all the suggestions :restart phone ,Bluetooth, and watch
By Tina Kearney 11 months ago
I can’t pair my EW1 smart watch to my Apple iPhone 11,I have done everything possible to try to fix it so idk what’s up with it,it keeps saying I need to give permission to my location and I did do that already so help please
By Kealy Ruffell 1 year ago
It did track me doing jump rope I did for 10 minutes and it did’t track my heart rate workout and when I do dance it stilll isn’t tracking that either
By Tracy Jacobsma 1 year ago
I'm not getting text or call notifications. How do I fix it
By Zipporah Thuo 1 year ago
Can't receive calls and notifications
By Erika 1 year ago
My time is off by 3hrs and says it’s Aug 20 and it’s sunday
By Kathy 1 year ago
My app will not open on my iPhone. I’ve reset. Removed app and restarted. I push on the icon it pops open then shuts down again
By Rick 1 year ago
heart workout stopped working. Closed app restarted watch still not working
By Bupe 1 year ago
I’m not getting notifications on my watch!!! How do I fix it???
By Bupe 1 year ago
I’m not getting notifications on my watch!!! How do I fix it???
By sandra Neuburger 1 year ago
my Fitdock keeps turning on/lighting up by itself. When trying to go to sleep, it's a problem for me and partner.
By Yolanda Hill 1 year ago
My fitdock will not come on. I also cannot get calls and messages. Thanks
By Charito Turek 1 year ago
Cannot be pair with my Samsung Galaxy Android cellphone. I downloaded the Fitdock App not working at all. Please help.
By Paula R 1 year ago
The Fitdock counts steps but it is not an accurate. How do I adjust stride length under steps? Ihe steps do not appear to align with the actual mileage covered.
By Victoria Lyon 1 year ago
My Fitdock is counting steps, time, etc. but isn't logging my heart workout. I walked 5 miles and 11,634 steps in an hour and forty minutes, yet no heart workout was recorded.
By Debra Gamache 1 year ago
I need to know where to purchase a new watch band fir Mt Fitdock.
By rick d 1 year ago
PIXEL 4A5G FIT DUCK WILL NOT "FORCE STOP"
By Kayleigh Stewart 1 year ago
Makes my phone run super slow
By Marianne Foley 2 years ago
My text messages wont show up on the watch. Bluetooth and location are on. Please advise. Thank you!
By Erin Arnoldi 2 years ago
My clock time is running slow. Right now it is 9:24 pm. I tried to reboot and I'm stuck on the scan code. Coffeescreen
By Tammy 2 years ago
App won't open and will not nrecord data. Watch is stuck on wrong time and it won't chane. Can't pair with app to reset it
By Amy Cantley 2 years ago
Not recording heart rate or able to access exercise feature
By kathy Yobs 2 years ago
My Fitdock is not calculating my steps
By shawn katz 2 years ago
Did not completely record my work out time.
- App doesn't sync with phone without manually doing it
- Limited list of activities to choose from in "sport mode"
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Complete guide to troubleshoot Fitdock app on iOS and Android devices. Solve all Fitdock app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at jun Wang, developers of Fitdock.
100% Contact Match
Developer: Fitdock Team
E-Mail: [email protected]
Website: Visit Fitdock Website
Health data display: this app records data relevant to your physical condition such as steps taken, sleep hours, heart rate, calories burned, while also provides you with professional interpretations over these data. 2. On top of recording your heart rate and sleep data, Fitdock also records individual exercise workouts within Fitdock . 1. Connect to synchronize data to Apple Health (HealthKit), to achieve data movement, data and consumed calories sleep simultaneous recording to Apple Health (HealthKit). Exercise data analysis: this app is also able to record while you exercise, and will display various data, including a detailed route and various exercise data analysis afterwards. 3. this app records your daily activities and can combine them with smart exercise equipment to automatically track your health progress. Notifications assistant: this app pushes CALL、SMS and other app notifications to the connected smartwatch, you can mute, answer, or hang up on the connected device while receiving an incoming call. Constant and consistent workouts will lead to improvements in your health. Please note: screenshots shown represent features supported but devices might not have all the features listed. The this app app is perfect for keeping you informed and on track with your progress. We are passionate about helping you through your fitness journey for a healthier lifestyle.