Contact Fitdock Support
Company Name: jun Wang
About: Fitdock records your daily activities and can combine them with smart exercise
equipment to automatically track your health progress. On top of recording your
heart rate and sleep data, the app also records individual exercise workouts
within the app.
Fitdock Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of jun Wang
Verified email ✔✔
E-Mail: support@fitdock.com
Website: 🌍 Visit Fitdock Website
Privacy Policy: https://api.fitdock.com/fitdock_html/privacypolicy.html
Developer: Fitdock Team
7 Most reported problems 😔💔
My band broke on my T115 Smart Bracelet and I cannot find any to fit it. I have ordered 10 so far and none works. Where can I get a band for my watch? Thanks
I cannot get the app to open and I've tried tried the "Join Fitdock" and the "Login" section, accessed and read each of the "privacy Policies" and "Terms of Use" sections, but there is never any further option to proceed and open the app. Is it not compatible with my phone? I have a Samsung Fold 5. I have also send an email over a week ago, with no response. Is this a support group or not?
how do i turn off my watch
My smart watch doesn’t work. I got this watch as Christmas gift now doesn’t work. I looked for a phone number but I didn’t find it.
Watch great - App so-so
by Paztec24
Watch is great, no complaints. The App though doesn’t sync with my phone without me manually doing it. I live right on the edge of the central time zone and am always working in the eastern time zone. My phone changes time, but the app never syncs, so my watch is an hour slow everyday.
Limited activity choices
by Active_runner_
When putting the watch in “sport mode” there is a very limited list to choose from. I row, use the elliptical, and lift weights. None of those are options to choose from. This app is fine, but needs a more inclusive activities list.
Great tool, not too accurate
by Toni_d_2003
This is a great tool for tracking steps, not too accurate when tracking calorie burn. Says I average 300 calorie burn in a day...and that’s with a workout session. So they need to fix that but it’s a great tool for tracking steps.
Have a Problem with Fitdock? Report Issue
Why should I report an Issue with Fitdock?
- Pulling issues faced by users like you is a good way to draw attention of Fitdock to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fitdock customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fitdock.
