Contact Clotheslyne On Demand Laundry Support

by Customer In Las Vegas

My regular laundry service had changed their name and so I was looking for a new service to use in this service first of all charges by the bag and they tell you a a kitchen trash bag but if they deem that it’s too full they will automatically charge you for an additional bag. I paid $40 plus tax for two trash bags and because they deemed one of them was too full. They charge me an additional $33. I’ve got no support no callbacks no nothing from anyone. I would not recommend this company to anyone.

I received a response they were basically disputing my review so actually what happened was I left two bags and one of the bags was fuller than the other bag so I paid the $40 plus the fees taxes or whatever and they picked up those two bags it says, the one bag was overflowing rather than charge me another $20 for a third bag they charge me $32 so for one bag I basically paid $52. I have another laundry service that I called to come to pick up the rest of the laundry one that actually weighs it out I had a bag combined that was as big as the bags that they already picked up for me. I was charged 20 bucks because their minimum charge is $20, the actual weight was 19 so it was really $19 so these guys charge me almost $90 for the same exact laundry they are a joke

by TeeSav

I thought ClothesLyner might help me get washing done and we got off to a rocky start when the first person i booked cancelled moments before collection. Their support was able to find someone else but sadly that person lost 4 articles of clothing and because I didn’t report it in their app (I chose email instead so I had a record of what was sent) they weren’t able to help me. Also $$$ i did the maths for what was washed it would have been. Clothes to just wash at the hotel and that’s not considering that the clothes that was lost / stolen was worth around $120 too. I don’t often leave bad reviews but I felt it was my duty to help other tourists getting ripped off here.

by Mollytu

Was really looking forward to using the app but the profile page doesn’t let me phone number saying email address is required, but I have email filled out properly already. I also don’t understand why it doesn’t let me verify my cell without my email (what’s the connection between the two?) Or save my account without verifying my email. Seriously, if I’ll have to pay in advance for the service, do you really need to be this rigid with your registration requirement? Huge UI design failure imo.