Passport to Discovery app not working? crashes or has problems?

Passport to Discovery Status

Last Updated on 2021-08-03 by Barbizon USA, LLC

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Common Passport to Discovery Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Passport to Discovery app on iOS and Android devices. Solve all Passport to Discovery app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Passport to Discovery iPhone Issues and Solutions

Passport to Discovery iOS app crashes, not working, errors
Passport to Discovery iOS app network issues
Passport to Discovery on iOS has black/white screen

Passport to Discovery Android App Issues and Solutions

Passport to Discovery has errors/crashing/not working
Passport to Discovery server network connectivity issues
Passport to Discovery has black screen

Passport to Discovery iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Passport to Discovery app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Passport to Discovery app crashes or not working on Iphone (iOS):

Close and restart the Passport to Discovery app on iPhone
Update Passport to Discovery app to the Latest Version for iOS
Uninstall and reinstall Passport to Discovery iPhone app
Update your iPhone to the latest iOS version

Fix Passport to Discovery on iPhone unable to connect to server/internet connection issues::

To resolve Passport to Discovery network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Passport to Discovery black/white screen (blank screen) on iPhone:

Follow the Passport to Discovery iOS app troubleshooting guide Here →

Passport to Discovery Android App Issues and Solutions

Fix Passport to Discovery not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Passport to Discovery app issues:

Force Stop the Passport to Discovery App
1. On android, goto "Settings" » click Passport to Discovery app. » click "Force Stop".

Update Passport to Discovery to the latest version on PlayStore

Clear Passport to Discovery App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Passport to Discovery app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Passport to Discovery.

Fix Passport to Discovery unable to contact server/ Passport to Discovery internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Passport to Discovery » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Passport to Discovery » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Passport to Discovery on android.

Solve Passport to Discovery black/white screens issue on Android:

Follow the Passport to Discovery android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Barbizon USA, LLC, developers of Passport to Discovery.

About this app

Passport to Discovery is revolutionizing the modeling and acting industry by bringing talent and industry professionals together on an unforgettable vacation experience. Join us on a dream getaway, get discovered by agents and managers, and shine in competitions judged by top industry professionals.