Contact VaxiCode

Contact VaxiCode Support


Company Name:

About: VaxiCode is the official application from the gouvernement du Québec to allow
citizens to securely record their proof of vaccination containing a QR
code. VaxiCode allows citizens to register multiple proofs of vaccination
containing a QR code, as well as verify the contents of each of the QR codes.


 
  2024-01-02

VaxiCode Customer Service 💢

Hard-to-find customer service info can be a red flag. Is VaxiCode Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ministère de la Santé et des Services sociaux du Québec



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit VaxiCode Website

Privacy Policy: https://covid19.quebec.ca/vaxicode/confidentialite.html

Developer: Ministère Santé et Services Sociaux du Québec





Can I trust VaxiCode app?

Protect your data and wallet. We investigate the developer's website (Quebec.ca), verify they're legit, and uncover hidden scams or complaints.




4 Most reported problems 😔💔

3.0 out of 5
Rosetta Pulice
2021-09-24

MOTOROLA G STYLUS will open VAXICODE, will take QR, asks me to SAVE, I SAVE, but it says "NO PROOFS ADDED". How can I solve this issue? Tried yesterday and today several times.

Invasion of privacy potential

2022-05-09

by Kyle Sohn

Proven over and over, app developers have ways around Apple’s privacy settings. What is the need for this app if I can just carry the paper barcode? Laminated paper works just fine.

Not usable for non Quebec citizens

2022-05-16

by RyanSAcrobat

Downloaded this to use while visiting Montreal because it has become a requirement but as a foreigner, the app does not scan my vaccine card nor can I enter my health insurance information.

Doesn’t work

2022-05-23

by Pilgrim Athos

App freezes and doesn’t work.




Have a Problem with VaxiCode? Report Issue




Why should I report an Issue with VaxiCode?

  1. Pulling issues faced by users like you is a good way to draw attention of VaxiCode to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VaxiCode customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VaxiCode.


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