Contact File Explorer & Player [Pro]

Contact File Explorer Player Pro Support

Published by on 2023-12-26

About: Turn your iPhone or iPad into the wireless flash drive for your Mac. Have full
access to your Mac files – use your iOS device to stream videos, view photos
and documents, from anywhere within your home.



How to Contact File Explorer Player Pro Customer Service/Support

File Explorer & Player [Pro] Contact Information

Listed below are our top recommendations on how to get in contact with File Explorer & Player [Pro]. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact File Explorer & Player [Pro]. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Evgeny Cherpak



65% Contact Match

Developer: Cx File Explorer

E-Mail: [email protected]

Website: Visit File Explorer Player Pro Website

65% Contact Match

Developer: NextApp, Inc.

E-Mail: [email protected]

Website: Visit NextApp, Inc. Website





Privacy & Terms:

https://cherpake.com/tos




Reported Issues: 3 Comments

4.6 out of 5

By enken


No Privacy Policy

No Privacy Policy here in App Store or on the website. Notice that they have a “privacy policy” page on the website that DOES NOT contain information about how your data is collected and used. Here in the App Store: “The developer has not provided information to Apple” … Users need assurances that the Helper App does not expose their computer to a security concern, and that none of their personal info or files are sent out to others or accessed without consent. If this app or Helper App on computer collects any kind of data, please say so. Post the policy. If it can be remotely accessed, or calls home for instructions, or otherwise serves the developer or anyone else, that would be of great concern. The website also contains no info on the developer other than Twitter and email links. Even the “As seen in press” section is blank. Is this app safe to use? Does it encrypt the networking link with computer? Does it respect privacy and not send data out? Why isn’t there any info about its privacy policy and security designs? Update: poor response from dev. Commit to a privacy policy HERE ON APP STORE, commit to a policy to APPLE, be accountable, be clear! After initial evaluation, looks like this dev is untrustworthy and this software could open devices to a security risk. No info is provided on how security has been implemented for this server/client link.



By Thirdnail


Another review stated “No Private Policy”

I ended up reading the 1 star review, and basically felt that the person writing the review may have been another developer and just wanted to point out small details… but I noticed the developers response, “Don’t you have anything better to do? Just download a different app…” Wow, I feel like the developer should have offered a reason why he/she doesn’t have ANY explanation as to WHY they don’t have Privacy Policies, and not only leaves a door open to ALL your files, pictures, personal as well as private documents!!! Concerned… hope a better response will be posted because of this review from the dev. I really want to love this app!



By Dale_Courtney


Seized all connections

After I installed Remote Drive, iTunes stopped working with my iPhone (both USB and WiFi) as well as another app (Waltr, both USB and WiFi). Apple Support said to uninstall Remote Drive from my iPhone and from my Mac. Both of my other apps started working fine again after I did so. Apparently the app that runs on the Mac hijacked the iPhone connection. The developers need to ensure that their app doesn’t hijack the iPhone from other apps.




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Why should I report an Issue with File Explorer & Player [Pro]?

  1. Pulling issues faced by users like you is a good way to draw attention of File Explorer & Player [Pro] to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a File Explorer & Player [Pro] customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using File Explorer & Player [Pro].


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