Staples app not working? crashes or has problems?

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14 User reports:
App has problems
 User reports 14

⚠️ Most reported problems ⚠️
Something else
48.1%

Not working
25.9%

Login
18.5%

Connection
3.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
D
D:

Login

View
solution
C
Chris:

It's a blank grey screen no log in no nothing

View
solution

📋 13 Reported Issues:

D
Dennis Henry 2025-01-31

App not opening

C
Chris 2024-11-07

It's a blank grey screen no log in no nothing

E
Eunice Ramsey-Parker 2023-09-12

Good Afternoon, I have a problem with the staples app , my purchases are not appearing

A
Adrienne Tymiak 2023-08-30

I downloaded the new app onto my Android phone and connected it to my Staples account but the barcodes for the rewards and coupons aren't visible because the background is all black. Two people at the Staples store tried to fix it but couldn't. They wouldn't type in the numbers for the coupon so I couldn't redeem the offers. I recycle my ink religiously and want to get credit for it. Help!

⚠️ Troubleshoot | Report Issue ⚠️
G
Gary 2023-08-02

I updated the app, when I tried to run it, a message pops up saying "Update the app". When I go to the play store, it doesn't have an update option, only uninstall and open. Tried uninstalling and reinstalling, same thing. Restarting the phone didn't help either.

J
Jen Chomori 2023-06-28

The app does not open

Y
Yuki Havern 2023-06-08

I downloaded the app and it say the site can't be reached after I log on the app.

D
Dorothy Johnson 2023-05-24

App will not connect. Asks for login (successful) then jumps to error screen.

S
SUSAN UDELSMAN 2023-05-05

I downlaoded the App. It says you need to log in, but I get a page that says Staples Connect in a black box and nothing else!

⚠️ Troubleshoot | Report Issue ⚠️
A
Arik J Carlson 2023-04-16

App won't open. Just keeps showing the Staples - Connect screen over and over.

A
Agnieszka Jedrzejowski 2023-02-26

The app will not open. I tried for almost 5 minutes

A
Audrey Roberto 2023-01-26

I was told to get this app to use my classroom rewards. This app doesn’t open. I tried for 6 minutes.

G
Gary Taylor 2022-08-30

Cannot get signed on to the app. Is this a widespread problem?

Showing 1-13 of 13 reported issues:

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Common Staples Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Staples iPhone Issues and Solutions

  2. Staples Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: StaplesAppFeedback@Staples.com

Website: 🌍 Visit Staples Website

Privacy Policy: https://www.staplesconnect.com/privacypolicy

Developer: Staples, Inc.




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