Staples app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
41.9%

Not working
25.8%

Login
16.1%

Connection
6.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Staples Problems 😠👌🔥

- School search isn't working

- Login credentials are invalid

  13 Reported Issues: 😵🆘🛟🚨📢

Chris
2024-11-07

It's a blank grey screen no log in no nothing

Chris
2024-11-07

It's a blank grey screen no log in no nothing

Eunice Ramsey-Parker
2023-09-12

Good Afternoon, I have a problem with the staples app , my purchases are not appearing

Adrienne Tymiak
2023-08-30

I downloaded the new app onto my Android phone and connected it to my Staples account but the barcodes for the rewards and coupons aren't visible because the background is all black. Two people at the Staples store tried to fix it but couldn't. They wouldn't type in the numbers for the coupon so I couldn't redeem the offers. I recycle my ink religiously and want to get credit for it. Help!

Gary
2023-08-02

I updated the app, when I tried to run it, a message pops up saying "Update the app". When I go to the play store, it doesn't have an update option, only uninstall and open. Tried uninstalling and reinstalling, same thing. Restarting the phone didn't help either.

Jen Chomori
2023-06-28

The app does not open

Yuki Havern
2023-06-08

I downloaded the app and it say the site can't be reached after I log on the app.

Dorothy Johnson
2023-05-24

App will not connect. Asks for login (successful) then jumps to error screen.

SUSAN UDELSMAN
2023-05-05

I downlaoded the App. It says you need to log in, but I get a page that says Staples Connect in a black box and nothing else!

Arik J Carlson
2023-04-16

App won't open. Just keeps showing the Staples - Connect screen over and over.

Agnieszka Jedrzejowski
2023-02-26

The app will not open. I tried for almost 5 minutes

Audrey Roberto
2023-01-26

I was told to get this app to use my classroom rewards. This app doesn’t open. I tried for 6 minutes.

Gary Taylor
2022-08-30

Cannot get signed on to the app. Is this a widespread problem?

Showing 1-13 of 13

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Common Staples Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at STAPLES THE OFFICE SUPERSTORE, developers of Staples.


Verified email ✔✔

E-Mail: StaplesAppFeedback@Staples.com

Website: 🌍 Visit Staples Website

Privacy Policy: https://www.staplesconnect.com/privacypolicy

Developer: Staples, Inc.




About this app

REDEEM by using your Wallet to access any earned rewards and bonuses from purchases and ink recycling.  Open your Wallet to access any earned rewards and bonuses from purchases and ink recycling.  GIVE by donating your earned Classroom Rewards to the teachers or schools of your choice.  EARN this app Rewards and Classroom Rewards on your in-store purchases, plus it’s free to join.  Teachers enroll so parents can give Classroom Rewards directly to you!  Download the this app Connect™ app, login and enroll in Classroom Rewards or this app Rewards.  Sign up for Classroom Rewards when you download the this app Connect™ app.  SHOP by creating a shopping list or search for your school supplies list and check it off as you browse your local store.  We also make it easy to access your this app Rewards!  All year long you’ll get 5% back when you shop to give to your local teachers.  We’re making giving back to your local community easy.  Teachers VISIT their local this app store and use those Classroom Rewards to purchase needed supplies for their students.