Marathon Health app not working? crashes or has problems?

Marathon Health Status

Published by Marathon Health on 2023-12-10

Your favorite employee benefit just got better! Schedule appointments for 180+
healthcare services, message your providers and request prescription refills all
via the Marathon Health mobile app. Keep an eye out for new features coming soon
to the app! This app can optionally link to the Health app to track
participation in our Wellness and Incentives program.

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Common dislikes about Marathon Health app

- The search function for scheduling appointments requires a keyword to start the process, which can be frustrating if the desired keyword does not yield any results.

- The app is slow and useless, according to one user.

Have a Problem with Marathon Health? Report Issue

Common Marathon Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Marathon Health app on iOS and Android devices. Solve all Marathon Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Marathon Health iPhone Issues and Solutions

Marathon Health iOS app crashes, not working, errors
Marathon Health iOS app network issues
Marathon Health on iOS has black/white screen

Marathon Health Android App Issues and Solutions

Marathon Health has errors/crashing/not working
Marathon Health server network connectivity issues
Marathon Health has black screen

Marathon Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Marathon Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Marathon Health app crashes or not working on Iphone (iOS):

Close and restart the Marathon Health app on iPhone
Update Marathon Health app to the Latest Version for iOS
Uninstall and reinstall Marathon Health iPhone app
Update your iPhone to the latest iOS version

Fix Marathon Health on iPhone unable to connect to server/internet connection issues::

To resolve Marathon Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Marathon Health black/white screen (blank screen) on iPhone:

Follow the Marathon Health iOS app troubleshooting guide Here →

Marathon Health Android App Issues and Solutions

Fix Marathon Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Marathon Health app issues:

Force Stop the Marathon Health App
1. On android, goto "Settings" » click Marathon Health app. » click "Force Stop".

Update Marathon Health to the latest version on PlayStore

Clear Marathon Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Marathon Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Marathon Health.

Fix Marathon Health unable to contact server/ Marathon Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Marathon Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Marathon Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Marathon Health on android.

Solve Marathon Health black/white screens issue on Android:

Follow the Marathon Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Marathon Health, developers of Marathon Health.

100% Contact Match

Developer: Marathon Health

E-Mail: [email protected]

Website: Visit Marathon Health Website

90.91% Contact Match

Developer: Marathon Health

E-Mail: [email protected]

Website: Visit Marathon Health Website

About this app

Schedule appointments for 180+ healthcare services, message your providers and request prescription refills all via the Marathon Health mobile app. Keep an eye out for new features coming soon to MarathonHealth ! Your favorite employee benefit just got better! MarathonHealth can optionally link to the Health app to track participation in our Wellness and Incentives program.