Matching Story app not working? crashes or has problems?

Matching Story Status

Last Updated on 2025-01-06 by JoyCastle

I have a problem with Matching Story

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12 User reports:
App has problems

User reports 12

⚠️ Most reported problems ⚠️

Not working

58.3%

Connection

25.0%

Login

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Matching Story? Report Issue

Common Matching Story Problems & Solutions. Troubleshooting Guide

Table of Contents:

Matching Story iPhone Issues and Solutions

Matching Story iOS app crashes, not working, errors
Matching Story iOS app network issues
Matching Story on iOS has black/white screen

Matching Story Android App Issues and Solutions

Matching Story has errors/crashing/not working
Matching Story server network connectivity issues
Matching Story has black screen

Matching Story iPhone Issues and Solutions

How to fix Matching Story app crashes or not working on Iphone (iOS):

Close and restart the Matching Story app on iPhone
Update Matching Story app to the Latest Version for iOS
Uninstall and reinstall Matching Story iPhone app
Update your iPhone to the latest iOS version

Fix Matching Story on iPhone unable to connect to server/internet connection issues::

To resolve Matching Story network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Matching Story Android App Issues and Solutions

Fix Matching Story not working on Android, crashes, errors or is unresponsive:

Force Stop the Matching Story App
1. On android, goto Settings » Matching Story » click [Force Stop]

Update Matching Story to the latest version on PlayStore

Clear Matching Story App Cache and Data:
1. On android, goto Settings » Apps » Matching Story » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Matching Story.

Fix Matching Story unable to contact server/ Matching Story internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Matching Story » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Matching Story » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Matching Story

Contact Support

Verified email ✔✔

E-Mail: support@blissgame.net

Website: 🌍 Visit Matching Story Website

Privacy Policy: https://sites.google.com/view/merge-match/home/privacy-policy

Developer: Gluon Interactive Ltd.

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