Santa: The Store at Your Door Reviews

I assumed this would be more like Amazons treasure truck, but it’s not. You know- you get a text they have a limited amount this is where they will be for the day or you can order it and they will arrange for delivery even. No. You literally have to “catch” someone driving through your neighborhood with no warning in a 45 minute or less window of time. I got a text at 10:30 that “this app” was near. Not understanding what Santa is (assumed it’s a regular shopping app that didn’t previously deliver in my neighborhood) but no. I opened Santa to see what it was at 11:30. Apparently, they expect you to stop what you are doing immediately and literally chase them down like an 8 yr old after an ice cream truck driving down the street. I have no idea what they sell but good grief, how messed up is your life if you are so on the beck and call of consumerism that you drop everything to just rummage through their undisclosed wares to buy something you probably don’t need on THEIR timeline? Hard pass, I have a life and the internet if I need stuff. 🙄

this app is a really fun and easy way to shop. I love everything I have purchased so far. And the personal shoppers who deliver to your door are amazing! Great job at customer service this app, love it!

Easy, quick, simple straightforward shopping - particularly for gifts! It’s an ice cream truck for adults!

This is the best shopping app I’ve ever used

Gotta hand it to their marketing team, their colorful van caught my eye and I went to hunt down Santa out of curiosity (although I suggest some kind of tagline on the van so you have some kind of idea what this app is). A few days later, I got a text saying they were in our area. The shopping experience could use some work. I had marked that I was interested in Men, Women, Baby, and Pet products, but I only saw Women’s products. You also have to scroll left and right through individual products instead of smaller product tiles. It’s a striking, and aesthetically pleasing experience, but not very user-friendly, because if you were interested in something in the beginning, but you scrolled all the way to the end, you have to scroll all the way back through individual products to get back to where you were rather than seeing multiple products at a time or being able to choose categories (jewelry, clothing, makeup, etc).

The branding seems to suggest that it targets a younger (20’s-30’s) audience, but the products are so expensive and high-end that it doesn’t encourage impulse shopping (which is exactly what Santa is for, right?) for the average young adult. If Santa is for more mature and wealthier people, I would change the branding to reflect that (and maybe not waste your time in White Settlement). If they had trendy products that were more accessible for the average twenty-something, stay-at-home mom/freelancer like myself, I would have definitely impulse shopped. But the majority of the items were not impulse-shopping-priced for me.

I’m keeping Santa on my phone, and will continue checking the products when I get a text, because the concept is awesome. But I don’t impulse shop for $90 earrings, so I’ll wait till the products are more affordable for me.

Must provide tons of personal info and verify your phone number, just to see the inventory.

You may only purchase certain items, mostly random like a toaster, cocktail glasses, seasonings, poker set, and that be the only option. Nothing anyone actually needs. Also, Santa only works if there’s a shopper nearby, so you get a random notification that you can now buy a $300 toaster but have 45 min to order it. If you need anything, just use Amazon or instacart. App is so useless I’m writing a review. 0 stars.