Contact Santa Support

I assumed this would be more like Amazons treasure truck, but it’s not. You know- you get a text they have a limited amount this is where they will be for the day or you can order it and they will arrange for delivery even. No. You literally have to “catch” someone driving through your neighborhood with no warning in a 45 minute or less window of time. I got a text at 10:30 that “Santa” was near. Not understanding what this app is (assumed it’s a regular shopping app that didn’t previously deliver in my neighborhood) but no. I opened the app to see what it was at 11:30. Apparently, they expect you to stop what you are doing immediately and literally chase them down like an 8 yr old after an ice cream truck driving down the street. I have no idea what they sell but good grief, how messed up is your life if you are so on the beck and call of consumerism that you drop everything to just rummage through their undisclosed wares to buy something you probably don’t need on THEIR timeline? Hard pass, I have a life and the internet if I need stuff. 🙄

Must provide tons of personal info and verify your phone number, just to see the inventory.

You may only purchase certain items, mostly random like a toaster, cocktail glasses, seasonings, poker set, and that be the only option. Nothing anyone actually needs. Also, the app only works if there’s a shopper nearby, so you get a random notification that you can now buy a $300 toaster but have 45 min to order it. If you need anything, just use Amazon or instacart. App is so useless I’m writing a review. 0 stars.