Keplr Wallet Status

Last Updated on 2024-09-10 by chainapsis

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19 User reports:
App has problems

User reports 19

⚠️ Most reported problems ⚠️

31.6%

Crashes

26.3%

Not working

21.1%

Account

10.5%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Keplr Wallet? Report Issue

Common Keplr Wallet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Keplr Wallet app on iOS and Android devices. Solve all Keplr Wallet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Keplr Wallet iPhone Issues and Solutions

Keplr Wallet iOS app crashes, not working, errors
Keplr Wallet iOS app network issues
Keplr Wallet on iOS has black/white screen

Keplr Wallet Android App Issues and Solutions

Keplr Wallet has errors/crashing/not working
Keplr Wallet server network connectivity issues
Keplr Wallet has black screen

Keplr Wallet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Keplr Wallet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Keplr Wallet app crashes or not working on Iphone (iOS):

Close and restart the Keplr Wallet app on iPhone
Update Keplr Wallet app to the Latest Version for iOS
Uninstall and reinstall Keplr Wallet iPhone app
Update your iPhone to the latest iOS version

Fix Keplr Wallet on iPhone unable to connect to server/internet connection issues::

To resolve Keplr Wallet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Keplr Wallet black/white screen (blank screen) on iPhone:

Follow the Keplr Wallet iOS app troubleshooting guide Here →

Keplr Wallet Android App Issues and Solutions

Fix Keplr Wallet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Keplr Wallet app issues:

Force Stop the Keplr Wallet App
1. On android, goto "Settings" » click Keplr Wallet app. » click "Force Stop".

Update Keplr Wallet to the latest version on PlayStore

Clear Keplr Wallet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Keplr Wallet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Keplr Wallet.

Fix Keplr Wallet unable to contact server/ Keplr Wallet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Keplr Wallet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Keplr Wallet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Keplr Wallet on android.

Solve Keplr Wallet black/white screens issue on Android:

Follow the Keplr Wallet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at chainapsis, developers of Keplr Wallet.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Keplr Wallet Website

Privacy Policy: https://wallet.keplr.app/privacy-policy.html

Developer: Keplr

About this app

Explore the world of interoperable blockchain applications in the Cosmos ecosystem and beyond, with multichain support and activity from over 100k global users. From the convenience of your mobile device, you can stake tokens, manage earnings, participate in governance, and connect to DeFi applications all in one place. In addition, Keplr supports the Ledger Nano X hardware wallet for added security. Secure sign-in with your Google account or a unique 12 or 24 seed phrase that only you will know. Along with the best in class user experience, Keplr offers 24/7 help support at Let the team know of any bugs, or browse the knowledge base articles to learn more about your wallet.