Aquatica Status

Last Updated on 2024-10-08 by SeaWorld Parks & Entertainment Inc.

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Common Aquatica Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Aquatica app on iOS and Android devices. Solve all Aquatica app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Aquatica iPhone Issues and Solutions

Aquatica iOS app crashes, not working, errors
Aquatica iOS app network issues
Aquatica on iOS has black/white screen

Aquatica Android App Issues and Solutions

Aquatica has errors/crashing/not working
Aquatica server network connectivity issues
Aquatica has black screen

Aquatica iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Aquatica app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Aquatica app crashes or not working on Iphone (iOS):

Close and restart the Aquatica app on iPhone
Update Aquatica app to the Latest Version for iOS
Uninstall and reinstall Aquatica iPhone app
Update your iPhone to the latest iOS version

Fix Aquatica on iPhone unable to connect to server/internet connection issues::

To resolve Aquatica network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Aquatica black/white screen (blank screen) on iPhone:

Follow the Aquatica iOS app troubleshooting guide Here →

Aquatica Android App Issues and Solutions

Fix Aquatica not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Aquatica app issues:

Force Stop the Aquatica App
1. On android, goto "Settings" » click Aquatica app. » click "Force Stop".

Update Aquatica to the latest version on PlayStore

Clear Aquatica App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Aquatica app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Aquatica.

Fix Aquatica unable to contact server/ Aquatica internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Aquatica » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Aquatica » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Aquatica on android.

Solve Aquatica black/white screens issue on Android:

Follow the Aquatica android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SeaWorld Parks & Entertainment Inc., developers of Aquatica.