Bank-e app not working? crashes or has problems?

Bank-e Status

Last Updated on 2024-11-05 by Groupe Crédit Agricole du Maroc

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common Bank-e Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bank-e app on iOS and Android devices. Solve all Bank-e app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bank-e iPhone Issues and Solutions

Bank-e iOS app crashes, not working, errors
Bank-e iOS app network issues
Bank-e on iOS has black/white screen

Bank-e Android App Issues and Solutions

Bank-e has errors/crashing/not working
Bank-e server network connectivity issues
Bank-e has black screen

Bank-e iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bank-e app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bank-e app crashes or not working on Iphone (iOS):

Close and restart the Bank-e app on iPhone
Update Bank-e app to the Latest Version for iOS
Uninstall and reinstall Bank-e iPhone app
Update your iPhone to the latest iOS version

Fix Bank-e on iPhone unable to connect to server/internet connection issues::

To resolve Bank-e network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bank-e black/white screen (blank screen) on iPhone:

Follow the Bank-e iOS app troubleshooting guide Here →

Bank-e Android App Issues and Solutions

Fix Bank-e not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bank-e app issues:

Force Stop the Bank-e App
1. On android, goto "Settings" » click Bank-e app. » click "Force Stop".

Update Bank-e to the latest version on PlayStore

Clear Bank-e App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bank-e app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bank-e.

Fix Bank-e unable to contact server/ Bank-e internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bank-e » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bank-e » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bank-e on android.

Solve Bank-e black/white screens issue on Android:

Follow the Bank-e android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Groupe Crédit Agricole du Maroc, developers of Bank-e.

About this app

Bank-e est une application conçue par le Crédit Agricole du Maroc qui vous offre un service de consultations et de transactions dont vous pouvez profiter en toute simplicité et sécurité sans avoir à vous déplacer en agence. Bank-e est accessible via un smartphone et nécessite une connexion Internet, les données ne seront ni conservées ni transmises à d’autres fins.