Are you having issues? Select the issue you are having below and provide feedback to PG&E Report It.
- The app has technical issues, such as not being able to connect to the server and getting stuck when trying to submit a report.
- The app requires users to enter their email address, which can cause problems if the app cannot recognize the email address.
- The app does not allow users to scroll down to acknowledge that their report is a concern but not an emergency.
- PG&E's overall reputation and handling of safety concerns may make users hesitant to use the app.
Complete guide to troubleshoot PG&E Report It app on iOS and Android devices. Solve all PG&E Report It app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pacific Gas & Electric Company, developers of PG&E Report It.
PG&E Report It makes it easy to report non-emergency safety concerns related to PG&E electrical equipment. Simply submit a photo of a power pole, power line or other electrical equipment that you think is hazardous, along with the location and a brief description. Your submission goes straight to our Safety Team for review within 30 days. Together, we can help keep our communities safe.