OnPath CU Status

Last Updated on 2025-01-16 by OnPath Federal Credit Union

I have a problem with OnPath CU

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⚠️ Most reported problems ⚠️

Crashes

100.0%

24 hour clock ⏰

- The app update caused login issues for multiple users.

- Users are unable to access their bank accounts through the app.

- Customer service is unresponsive and does not call back.

- The app is described as "complete and utter trash" and "terrible".

Common OnPath CU Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve OnPath CU network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the OnPath CU App
1. On android, goto Settings » OnPath CU » click [Force Stop]

Clear OnPath CU App Cache and Data:
1. On android, goto Settings » Apps » OnPath CU » Storage » click [Clear Data] option. This clears both data and cache.
2. restart OnPath CU.

On android, goto Settings » Apps or Manage Apps tab.
Click OnPath CU » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto OnPath CU » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch OnPath CU

E-Mail: memberservice@beonpath.com

Website: 🌍 Visit OnPath FCU Website

Privacy Policy: https://www.beonpath.org/privacy/

Developer: OnPath Federal Credit Union

Apr 10, 2025, 09:51 PM
a user from Opelousas, United States reported problems with OnPath CU : Crashes
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