Twig app not working? crashes or has problems?

Twig Status

Last Updated on 2021-05-02 by FNNI

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15 User reports:
App has problems

User reports 15

⚠️ Most reported problems ⚠️

58.8%

Not working

23.5%

Something else

11.8%

Account

5.9%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

Byiringiromugisha

2024-11-12

I cannot login inside the website

Kendra M Musselwhite

2023-03-16

I get as far as pictures uploaded and details put in then when I hit the green confirm button it gets stuck on a buffering circle. What gives? I really need this to work for me.

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Have a Problem with Twig by FNBO? Report Issue

Common Twig Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Twig app on iOS and Android devices. Solve all Twig app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Twig iPhone Issues and Solutions

Twig iOS app crashes, not working, errors
Twig iOS app network issues
Twig on iOS has black/white screen

Twig Android App Issues and Solutions

Twig has errors/crashing/not working
Twig server network connectivity issues
Twig has black screen

Twig iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Twig app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Twig app crashes or not working on Iphone (iOS):

Close and restart the Twig app on iPhone
Update Twig app to the Latest Version for iOS
Uninstall and reinstall Twig iPhone app
Update your iPhone to the latest iOS version

Fix Twig on iPhone unable to connect to server/internet connection issues::

To resolve Twig network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Twig black/white screen (blank screen) on iPhone:

Follow the Twig iOS app troubleshooting guide Here →

Twig Android App Issues and Solutions

Fix Twig not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Twig app issues:

Force Stop the Twig App
1. On android, goto "Settings" » click Twig app. » click "Force Stop".

Update Twig to the latest version on PlayStore

Clear Twig App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Twig app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Twig.

Fix Twig unable to contact server/ Twig internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Twig » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Twig » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Twig on android.

Solve Twig black/white screens issue on Android:

Follow the Twig android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FNNI, developers of Twig.

About this app

Needing to check your account balance or deposit a check – our mobile banking app is great for that! this app allows you to text bankers who can chat with you when you really just need to talk to a human about your money. Our this app bankers are ready to chat with you about any of your money questions from “Why should I have a Savings Account? ” to “Am I ready to buy a house? ”. Free & secure, and open to all FNBO online banking users. Just download Twig and use your online banking credentials to log in. Find someone who is near you, or someone who loves donuts just as much as you do, either way you can’t go wrong. this app is the little branch that you can take with wherever life takes you.