Contact Dzees Home Support

by Ladett

It’s was pretty nice in the beginning. Now image is blurry even in HD (new and older cameras), super delayed, can’t swipe to next video while in full screen, gives too much control to and account it is shared with, and can’t reject access to an account that it is shared with when access is no longer needed. I had a shared account spy on me for 15 minutes listening to a conversation they had no business listening too and it doesn’t record when someone is watching live. You can select to record while live but if a nosey shared account is watching and they don’t record then it is just a large gap of missed data and proof if it was needed in a dangerous situation. Had I known this I would have never shared cameras to my home and just watch my own house when I’m away. This is a major security issue. Their main concern for security the main account being logged in on different devises, which is a ridiculous annoyance constantly being logged out from phone to tablet like passwords don’t exist. The whole reason for passwords. Figure out how to let us kick people off like Ring does! That’s common sense! And for goodness sake fix the landscape swiping. I’ve contacted their garbage support so many times about this.

by Me, Myself, And Your Mamma

This app is half a camera function and monitoring app and half spyware. They collect your browsing history and other information and share it and sell it. Such companies are spineless. Many companied day that it is to provide advertising that is relative to you, well, I don’t want their junk ads. I NEVER click on ads. Simply because I don’t support shameless companies who do not respect people’s privacy. Specially of those who pay for their service. It makes it a lot more lousy that people pay them for a subscription and they still sale and share their personal information. How lousy is that. Please people, use a VPN and a browser that has private browsing, ads blocking, fingerprinting blocker, and so on. They got their spying down to an art, but their app is lousy in functions. I needed to create two accounts to install the app in my phone and iPad. The app video playback is really bad. Good luck rewinding the video to lock at it again. It goes to the beginning of the video and then fast forwards really fast. WTH! No iPad app.

by 187Tahoe

Cameras are good for the most part but I get notifications over and over of the same movement. I’ve communicated with the developers before and have done everything they said to do to try and stop the problem but nothing has fixed it. It’ll either send me the notification an hour later or I’ll get 2 notifications back to back for the same thing and it’s getting very annoying. I haven’t had these 3 cameras a year yet and I’ve had so many problems with them or the app itself. I’m signed into my account in 2 iPhones and they both get the same notifications at the same time but an hour or so later or get 2-3 notifications of the same thing. About to start shopping for a different brand of camera. Or and not to mention this company/app wants basically full access to EVERYTHING on your phone which is honestly terrible and that’s another reason I’m looking for a different companies services.