Contact Misfits Market - Groceries

Contact Misfits Market Support

Published by on 2024-03-10

About: Get everything from organic produce to sustainably sourced pantry staples to
high-quality meats and seafood for up to 40% less than traditional grocery
stores—all delivered straight to your door with no membership fees or
commitments. CUSTOMIZE WEEKLY Build your weekly order from among 500+ produce,
meat, seafood, dairy, and bakery items.



How to Contact Misfits Market Customer Service/Support

Misfits Market - Groceries Contact Information

Listed below are our top recommendations on how to get in contact with Misfits Market - Groceries. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Misfits Market - Groceries. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Misfits Market



59.26% Contact Match

Developer: Thrive Market

E-Mail: [email protected]

Website: Visit Misfits Market Website

52.17% Contact Match

Developer: Instacart

E-Mail: [email protected]

Website: Visit Instacart Website








Reported Issues: 29 Comments

4.2 out of 5

By Thomas Simpson

6 months ago

I didn't order anything and got an email saying your order is on the way. I waned to cancel as soon as I saw how much they were charging I have never been able to log into my account this company is a scam and they're thieves I should have known when they wouldn't show you thier prices until you put your credit card on here.

By Melissa

1 year ago

I cancelled out of this subscription after receiving the first package. I was charged an ungodly amount for the 5 vegetable items I received. This was months ago, just looked at my bank account and have charged. WTF!! Tried to sign in was told my email couldn’t be found. Looked for a phone number, of course can’t find one Let’s see what happens emailing! DO NOT ORDER FROM MISFITS ITS A BUNCH OF B.S!!

By Kathryn

1 year ago

I have ordered stuff twice in the last couple of weeks and have not received either order. The first order the company did not acknowledge and said it was because I did not spend the minimum which I had. I can’t control when they decide to process the order and what products are left at that time. The second order I was charged for. Has not come yet and tracking number does not work. They need to use a more reputable shipping company not Courier Express. I can’t get through to a live person at Misfits Market and Courier Express’s number is busy. I just want my stuff I paid for it a refund. I am pretty much done using this company.

By kafave

1 year ago

i feel victimized by this company

By A. M Oakley

1 year ago

Scam!! I only wanted to browse and decide. However, I had to join, provide a card # before I could see what they had to offer.. I was advised that I could pause at any time and return to complete my order. I decided that it wasnt for me and logged off the site. I received a shipment anyway and was charged. I even received an email frim MM reminding me that my order was not complete. I sent an email requesting a refund based on the fact that I never processed my order for shipment. I have not heard from them. SCAM!

By A. M Oakley

1 year ago

Scam!! I only wanted to browse and decide. However, I had to join, provide a card # before I could see what they had to offer.. I was advised that I could pause at any time and return to complete my order. I decided that it wasnt for me and logged off the site. I received a shipment anyway and was charged. I even received an email frim MM reminding me that my order was not complete. I sent an email requesting a refund based on the fact that I never processed my order for shipment. I have not heard from them. SCAM!

By Linda Dunlap

1 year ago

Please cancel everything from your company to me. Do not send any more orders to my old address. Do not charge me for anything else. I do not wish to receive anything more from your company. How many pounds of potatoes can one old woman eat??

By Stephen J Neal

1 year ago

I’m having a problem with your service.After first order I cancelled, know No orders received for weeks and then returned orders coming again. Do not want your service. It’s more than I , as one can use. Stop my service!!Thank you.

By Margaret L Travis

1 year ago

Didn’t order anything was charged 53$ I need a refund trying to stop this delivery because I didn’t pick 1thing that they put in the cart I’m disputing the charge as soon as my bank opens

By Crystal Rosas

1 year ago

I was charged after over a year of canceling orders not being bothered. I wake up this morning and I’ve got a $46 charge on my account.

By Laura York

1 year ago

Will you please stop sending me emails I stopped delivery of your rotten food over a year ago. This is b.s. I don't want your stinky food. Use your peabrain for once in your life and fix your crap company.

By Laura York

1 year ago

Will you please stop sending me emails I stopped delivery of your rotten food over a year ago. This is b.s. I don't want your stinky food. Use your peabrain for once in your life and fix your crap company.

By Maepenix

1 year ago

I have tried to cancel misfits several times. Unable to get through awful website that very unfriedly. No phone number.Charging me items I don't want or orderd. The site will not let in.Wrong password or email.I believe I am being scammed!

By Sarah L. Thompson

1 year ago

Cancel ALL future shipments. Not satisfied with ordering policies.

By Deirdre

1 year ago

1. I was only looking at a possible order and could only tally the total amount by putting everything in my cart. I abandoned my cart & a few days later a charged for over $120 appeared on my account. I did NOT authorize this order. 2.) I received several notifications that the order was going to be delayed. I filled out a contact form, asking for a refund. No response. Then a notification that the order was damaged due to the delays. THEN after this 3rd party vendor contacted Misfits, I got a notification that they were told to deliver the damaged (spoiled meat) ANYWAY. WTH? What kind of business is this? I will be contacting BBB in Delanco, NJ, where their corporate office is located.

By Brett johns

1 year ago

You charged my fûcking card after I canceled my shit and fucked me over

By jessica musante

1 year ago

Same problem as everyone above. I didnt order these groceries and now im being charged $40.26. The items were like red kidney beans, broccoli, watermelon and other fruits/vegetables that I would NEVER have delivered when its 95+ degrees this week in my state.

By Kathleen Lempka

1 year ago

I did not order any of the things that r in this box and I am very upset because I was just looking online the other day never intending to order anything. Only the berries do I want. I don’t eat 3/4 of what is in this box I believe it was sent in error. Don’t eat kale, avacados, lemons, mushrooms, celery, parsley, cherry tomatoes, etc. this box was for someone else. I just want to be reimbursed and please cancel any orders. I hope to hear from you soon

By whitney berra

1 year ago

hello, I need help. a phone number. got an order that i never placed and apparently account was reactivated. I need assistance asap.

By LaVonne Raner

1 year ago

I was charged almost $100 for food I didn't want. I had it in my cart but decided not to order because of what I was reading by other consumers. No phone number to speak to anyone only email. No way to cancel the current order. Can only cancel future shipments. I never receive an order confirmation (cause I didn't place the order) but yet they still charged my card. So pissed.

By Donna Taylor

1 year ago

I have not ordered anything, and they charged my bank account 46.00 for items I did not order. How can they get away with this? And the only contact is by email, no phone number to talk to a live person!! Very sketchy!!

By Keith Chesler

1 year ago

What is your phone number? I have several questions.

By Penny Lou Clark

1 year ago

My last order had nothing I had ordered. The previous order was also incorrect. I ordered a box of 15 protein bars and received only one bar, not 15. I want to discontinue the program but there is no way on the website that allows you to do that. There is no place on the website to explain my problems. After being a member for over a year I have become totally disenchanted with Misfit Markets and want to end my membership.

By Madaline Shaw

1 year ago

I never ordered anything nor gave consent for money to be taken out of my account. If my money is not refunded I’m contacting the authorities and pressing charges for theft I have tried contacting them hen 3 times with no response

By Donna Weems

1 year ago

I did not place an order with misfits market. However I was charged for an order. I cancelled the order after it was sent out. I would like to know when I will be getting my refund. The amount of the order was 46.00. The order was cancelled on Sunday May 29,2022. The order was processed on Friday May 27, 2022. My bank account was overdrawn because of this order. My bank has charged me 35.00 as a result of an overdraft fee. I can be reached at 916 956 4933 or by email at redemptionforever7@redacted Your prompt attention to this matter will be greatly appreciated. Donna M Weems

By Cynthia Williamson

1 year ago

Yes I don’t eat vegs, because of stomach surgery, but somehow you charged me for a whole lot of them, how why and how did you get my card number, call me asap 314-757-3730,

By taaayylorrr


So frustrated

Canceling my app subscription. Twice now I have not been able to get what I actually want in my order because the app will literally not load. I try updating it and closing it out but it still won’t work. The companies goal is to reduce food waste but with the random orders I am sent because I can’t modify it, I’ve had to throw food away. Might as well just throw my money in the trash. Another time I had paused my order but when I was at the grocery store I told a lady about the app and their mission. I resumed my membership to show her all of the stuff they offer. I was at the grocery store so I didn’t have time to shop for my order so I figured I would just do it that evening or the next morning. My evening got busy with three kids and by the time I could work on it, it was well past my own bedtime so I said I would do it in the morning. Well they charged my card at 1am with a box full of random stuff I didn’t even get to see. Wish I could go back to the grocery store and tell the lady to actually not use this app after that happened and then with it constantly not loading and closing out. Literal Waste of money.



By Kellykoz


I really really wanna b happy :(

Since receiving app invitation and being excited to install, I did so immediately! I’ve only been able to open app once, which was very first time. I’m running iOS 15.3.1 on iPhone 13. The Misfits apple “chewing”. And chewing and chewing and chewing. Hard closed app, restart phone, open app, repeat. Misfits apple endlessly chewing. I’ve checked for app update, there is none. My one and only experience was good. The fact I can’t open since is super disappointing. Yes, I could attempt to uninstall, remove from iCloud and reinstall. I’m not confident that’s going to solve issue, given behavior and 25 years IT experience. That’s for sure looks like app problem, not my problem. It’s also lotta work, when I can simply use old way on Safari. I’m disabled and solely rely on my iPhone. Having use of app is always easiest method and surely would have been very helpful in my circumstances.



By StubboAnimal


App needs a LOT of work

First off, I’ve been very happy with Misfits. The products have been good and the one time there was an issue with my order, support was very responsive. That being said, the app has an aesthetically pleasing design but is virtually unusable for me (iOS 15.3). It functions well for a bit right after downloading, but inevitably crashes if I browse continuously for more than a couple minutes. After crashing once, the app quits at the initial loading screen every time. Force closing the app and restarting my phone don’t help; I have to delete the app and redownload before it works again. I know the app is still in it’s early days, but basic functionality should be a given. In later versions, it would also be nice if a search tool was included to help quickly find items or more specific categories.




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