Contact Viva Aerobus Support
Company Name: Viva Aerobus
About: Discover how easy it is to fly with Viva Aerobus. With a new and improved user
experience with a friendlier design, you have everything you need from wherever
you are.
Viva Aerobus Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: soportevivaapp@vivaaerobus.com
Website: 🌍 Visit Viva Aerobus Website
Privacy Policy: https://www.vivaaerobus.com/es-mx/legal/politica-privacidad-aplicacion
Developer: Viva Aerobus
3 Most reported problems 😔💔
Very bad (Scam company)
by Meno18764
Couldn’t check in for my flight normally from my email one day before, downloaded the app and couldn’t do it either. (Said my boarding pass was going to be at airport). Got to airport 1:40 min before my national flight and they had overbooked all flights and had nothing else for us to “buy”. Because they said we lost our initial flight by not being 2 hrs before. (Even though the flight was delayed 35 min). This is a complete scam I would strongly suggest against this company.
Useless airline app
by Confare
The good: it’s easy to navigate
The bad: inaccurate and doesn’t update
We flew to Mexico with a layover in Mexico City when arriving and departing. Each time the flight was delayed (one of them for over two hours) and each time the app gave a status of “On Time”. The app also didn’t list the correct gates and didn’t change the gate number when there was a change. It also listed the wrong terminals.
Landing page was stuck!
by SDRICKY
I clicked on the app and got stuck on the landing page graphic! 🤷🏼♂️ Couldn’t click or tap beyond it to check for flight reservations. So, I went with Volaris airlines instead.
Have a Problem with Viva Aerobus: Fly!? Report Issue
Why should I report an Issue with Viva Aerobus: Fly!?
- Pulling issues faced by users like you is a good way to draw attention of Viva Aerobus: Fly! to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Viva Aerobus: Fly! customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Viva Aerobus: Fly!.
