Contact qMenu Support
Published by qMenu, Inc About: qMenu is the best online food ordering APP for restaurants across the states.
Order food for delivery or pickup from a huge selection of local restaurants.
How to Contact qMenu Customer Service/Support
Listed below are our top recommendations on how to get in contact with qMenu - Food Ordering. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact qMenu - Food Ordering. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of qMenu, Inc
100% Contact Match
Developer: QMenu Inc.
E-Mail: [email protected]
Website: Visit qMenu Website
62.5% Contact Match
Developer: QMenu Inc.
E-Mail: [email protected]
Website: Visit QMenu Inc. Website
Reported Issues: 17 Comments
By Angelita Cropp
8 months agoI’ll have to say I was not very happy or impressed. First, I was charged with a 10 holding fee from Uber Eats that I was not made aware of until I checked my card account or given the opportunity to accept or decline before I finished my purchase. Second, my order did not come with silverware ,napkins or sauces when I called restaurant they informed me I have to ask for them when ordering and I would have if your site had an option to do so which I did not see. The order was missing an item I paid for but restaurant was kind enough to bring me and my guests. So realistically what did I need your service for I paid an extra 11 dollars plus 10 holding fee for what i paid 66 dollars for a 44 dollar order. So, needless to say I will never again order on line using your service and I will be passing the word around about it. Very unpleasant experience. and when i tried to send to support@redacted the email will not send only saves to drafts what a piss poor way to run a company pathetic and i feel sorry for the companies that use this service it can ruin your reputation.
By Amen
1 year agoI need to cancel my order and want refund back. I bought from the buffet selection and ordered online for my kids. I found an insect inside the buffet selection i bought. So I decided i no longer need the chicken chow mein and need my refund back.
By Amen
1 year agoI need to cancel my order and want refund back. I bought from the buffet selection and ordered online for my kids. I found an insect inside the buffet selection i bought. So I decided i no longer need the chicken chow mein and need my refund back.
By Kevin Grinnell
1 year agoThere are 2 charges on my debit card that need to be refunded asap. The app said they were declined.
By Kevin Grinnell
1 year agoI have 2 charges on my debit card that that were declined on app when I was trying to order food this evening. $71.16 and $81.42. I ended up calling my order into Tasty Sushi in Cary, IL and paying at the restaurant. I need these charges reversed. That is over $150. Please contact me asap. Thanks, Kevin Grinnell 815-206-9955
By Jacqueline R Keys-Guidry
1 year agoSo many bad unresolved issues! This hoax! Why lucky dragon used you??
By Joanna
2 years agoNeed refund please contact me
By Ondria Hunt
3 years agoOrdered $86.00 worth of food. Took my money. The restaurant says they never got the order!
By Steven
3 years agoI need a refund I never got my food
By juliette
3 years agothis is a scam. ordered over 50$ worth of food. the order was never confirmed and never came yet they charged me for it. DO NOT recommend! will never use this ever again. I would like a refund asap
By NICKIE G LAMERE
3 years agoThe restaurant called and said they could not complete the order. I got no food for over 50 bucks !order number 1503 to Olympus Pizza.
By Kevin McDaniels
3 years agoI placed an order but never received it. I need a refund.
By Jaime Correa
3 years agoI need to cancel my last order
By Lauren Barrett
3 years agoHello, about 13 days ago I ordered from wok and roll off of this site. They ended up adding an extra charge for sauce and I got charged twice. First payment was $39.99 and the second I got charged $43.17. Your site sent me a text saying I'd recieve my $39.99 back within 5 to 10 business days. It's been 13 or 14 days and that is my bill money that got charged double. I'd like my refund. Order number was #1610 Please get back to me. Thankyou.
By apndhwimeksnkwkdnwksnwndk
Awful
Downloaded because it’s the only way to view the menu or place a to go order for a nearby restaurant. Now, the restaurant won’t even show up in app. I can’t search by name, I can only enter location. I typed in the city and later typed in the exact address but both times the restaurant didn’t show up. I can’t even scroll through the search results. I can see there are results but the app won’t let me, it just keeps snapping back to the top of the list. Also if I leave the app, not even close it but just leave, it reverts back to the home page and I have to enter everything all over agin. Overall terrible and couldn’t even successfully use it in the end.
By Levis501z
Do not use for delivery
Qmenu does not provide robust delivery services and gives bogus information about the delivery. I eventually had my food 2.5 hours later and had to pick it up myself. Want details? According to the app, order was confirmed at 5. Delivery person arrived at 5:30 to get the order. Order status changes to “delivering” at 6. Tracking link is broken. Still no delivery at 6:40 so I called the drivers number, which was disconnected. Called qmenu support and they claimed they had no way to contact the driver, and needed me to lookup the restaurant phone number for them. They offered to either refund my order or have them remake it and I would have to pickup the food. I was able to drive and the restaurant graciously remade the order. Support said they would take off the driver tip and delivery fee, however they did not. So, 2.5 hours later I delivered my own food, some unknown delivery person got my original order of food and a tip, and qmenu gets an extra 10 of mine for being so horrible
By ChrisMx92
Stole my money. Terrible customer service.
Placed an order on the site. Paid their ridiculous $12 service fee, tipped another $12. Ended up spending $83 on Chinese food for my family to not have to go get it. It declined my card, but still charged me. I called their customer service, and their rude employee told me to “wait a few days for a refund”. I told him I couldn’t wait, that’s my family’s food money. He again rudely told me to wait a few days. I told him I needed my money back now. He said a manager would contact me, and hung up. I never heard from anyone. Doubt I’ll ever see my money back. Total scam.
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