Contact Transact Support
Company Name: Transact Campus Inc
About: Get ‘outta line!
Mobile Ordering is a simple, super convenient way to order,
pay and pick up - right from your mobile device. Use the app to browse
restaurants and menus, order from your favorite campus spot, pay by
credit/campus card or even your meal plan (whatever your campus allows).
Transact Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Transact Mobile Ordering. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Transact Mobile Ordering. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
No Way to Contact Support
by Nicknames Are Stupid981353278
I ordered food, and the restaurant soon closed before I could get the food. I looked at their support articles which stated to use their contact us link to get the order refunded. I used that link only to learn that my message was blocked for some reason.
Edit: After figuring out a way to contact support, I got a message stating its not their issue despite the fact the support part of the app tells us to contact them. The customer support for this company and app is awful.
Edit2: This app continues to be frustratingly horrible at doing what it is supposed to do.
Extremely poor customer support
by IamDarkLordofVN
I tried to use the app to order pick up from a school cafeteria, but the app just didn’t allow me to place the order even though the cafeteria was open. I even came to the place to talk with the manager, and the app still didn’t work then. Completely useless app and does not serve any good. You are better off using more established ordering apps. DO NOT rely on this for large ordering systems, or any system at all for that matter.
Moreover, I emailed customer support, and they responded with “Just re-install the app” - verbatim.
No option to cancel order
by Jackiiestranger
I’m guessing depending on what university,college or business they will have no option to cancel the order even if you pay with your credit,debit or school money.
This is a big problem in my opinion because if the order is already an hour late you will rightfully want and deserve a refund.
Unless this changes I will not give this app more than 1 star
Have a Problem with Transact Mobile Ordering? Report Issue
Why should I report an Issue with Transact Mobile Ordering?
- Pulling issues faced by users like you is a good way to draw attention of Transact Mobile Ordering to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Transact Mobile Ordering customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Transact Mobile Ordering.
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