Company Name: Jimmy John's Sandwiches
About: Jimmy John's Gourmet Sandwiches is a food chain which sells yummy sandwiches to its customers.
Headquarters: Champaign, Illinois, United States.
Listed below are our top recommendations on how to get in contact with Jimmy John’s Sandwiches. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Jimmy John’s Sandwiches. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Jimmy John's Sandwiches
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Get Pricing Info for Jimmy John's Gourmet Sandwichesby Prepalot
Don’t bother. Don’t even know where to start. This used to be a flawless, perfect app. I’ve even brag to others about the past versions of it. It made it so easy to order. Fast forward to tonight, was told as soon as I open the app that I had to reset my password. It lost all of my details including my home address, and my payment information. On top of that, it took me through that process three different times every time I try to get out of it it would start me over from the beginning. It couldn’t even locate a nearby location (two blocks from my house and I’ve been using them for years) that would deliver food to my house. The app kept insisting on the pick up option. Ridiculous. I had to call in the order and asked the guy about the menu options. Defeated the entire purpose. I ended up ordering my food like I used to 10 years ago. Over the phone. No point in having this app.
by Md278
So, for the most part I am satisfied with the service and food. However, the website at least is pretty poor. How about Main menu or even menu instead of start over. It really infuriates me to have to refigure out how to start my order especially if I haven’t ordered in a while. Or, or, my order history has been deleted! Why would you do that? You probably explained in that email that was sent out but still. Then, when ordering, it’s impossible to confirm your details. It’s like, well I hope this is right lol. You can’t check to see which address you’re having it delivered to before checking out, heaven forbid you order from different places on different days. Why?! Why would you do that? Almost every other business does this lol My store does this lololol. You tell us which store it’s coming from umm great. This is more in reference to the repeat order option which was useful until the aforementioned history was deleted.
by Angery Cheyenne
I would give one star, I’m only giving two because jimmy johns itself is great. But this app is garbage. Did you user test it??? At all?? I want to believe that you have a poor UX designer who is trying to tell you how bad your app is, but the project manager isn’t listening. I want you all to know this app is unusable. I challenge your team to order a sandwich from 1) a new location, 2) a new sandwich, and 3) schedule your delivery. Spoiler alert: it won’t work.
If I order at 9:30 a.m., the app automatically defaults to delivering my order as soon as the store opens instead of letting me schedule a time. When I want to order a sandwich, it just gives me a list of sandwiches instead of giving me pictures and descriptions. You used to have the descriptions. What is a Club Lulu?? What is the difference between a Original and a Favorite sandwich? This app is chaos!!!
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