Contact Hooters Support

I tried to merge my old account in to this new app. I’m not sure why you needed a new app but what I do know is that I selected the option to merge my old account in to this app. I had forgotten what email address that I used for the old app. Instead of alerting me to my mistake it created me a new account and I lost all my previous points and free coupons I had built up. When I tried to merge again it basically said that I already had an account on this device. I wrote them for assistance and got nothing back so far and it’s been a week. A fail as far as I am concerned. In trying to register again it’s telling me that Gender isn’t included and trying to get the thing to stop on my birthday took a lot of effort and still didn’t work. Horrible representation of your company.

Two times ago I app ordered I was shorted three bacon wrapped wings. I complained, spoke to a manager who said he would load replacement wings on my account to redeem. Never happen. Last week I ordered sauce on side and the sauce was on the wings. Tonight paid extra for Daytona sauce for bacon wrapped. The wings were correct but NO sauce on the side that I paid for. For $45 it shouldn’t be that hard to do simple things correctly. Three for three. If I call they will tell me to come back. If I had that kind of time I wouldn’t be app ordering on the way home for pick up. ... be warned, your order is just a suggestion but you’ll still be charged

Our order was from the Round Rock location. The boneless wings were very cold when we received the order and we were missing one of the fried pickles. The rest of the bone-in wings were very bland and missing flavor. The curly fries were also cold even though we waited over 45 minutes past the time the order was supposed to be ready, sadly the majority of the food was not good. We were extremely disappointed in this order of wings. There’s a reason we haven’t eaten Hooters in years, and this order just confirmed and reminded us of the disappointing flavor.