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Contact MyMemberInfo Support


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About: MyMemberInfo Easily access your health plan information when you need it,
anywhere you need it. With the MyMemberInfo mobile application, you can easily
explore your membership plan details without the hassle of sitting in front of a
computer screen.



MyMemberInfo Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyMemberInfo Website

Privacy Policy: https://fulfillment.mymemberinfo.com/content/app/privacypolicy

Developer: MyMemberInfo







5 Most reported problems 😔💔

4.1 out of 5
Don Stamm
2026-01-03

Reset password is not allowed at this time. Please contact support for assistance What is the telephone for support for assistance. I do NOT have an ID card yet.

Peter Luczak
2025-12-08

I am Steve Luczak's father. I handle all my son's financial affairs. I found a charge on my BofA visa charge card. A 11/1 transaction of 414.80 to AccueCare Solutions. I don't recognize this purchase. I contacted BofA visa to put a stop on my card. What is this purchase for ? Please call me at 903-426-6614 to confirm what this is. Sincerely, Peter D. Luczak

Some health providers listed do not accept colonial

2024-03-12

by Joe Chirp

When searching for providers they often tell me that Colonial Health is not accepted, despite showing up in the app as available

Vaccines

2023-11-01

by Medwb

I just went to get my flu and Covid shot. My Covid shot was free and I had to pay $37 for the flu shot. I pay over $400 a month for insurance you would think they would pay for the flu shot. Right now.

Login Issues

2023-08-14

by Chiefsnurss

When I try to log in it constantly loops around with “session expired” error, then shuts down. I plug in my info, seems like it’ll work, asks if I want info saved. Seems credible, then the error comes up again “session expired”. Back to login screen to start the cycle once again. I can’t find where to contact the company. It’s very frustrating.




Have a Problem with MyMemberInfo? Report Issue




Why should I report an Issue with MyMemberInfo?

  1. Pulling issues faced by users like you is a good way to draw attention of MyMemberInfo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyMemberInfo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyMemberInfo.


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