Contact UMR Health Support
Company Name: United HealthCare Services, Inc.
About: With a single tap, you can look up in-network health care providers, view your
member ID card, see how much you’ve paid toward your deductible, find out if
there is a co-pay for your upcoming appointment, or view recent medical or
dental claims.
**Availability of In-App features are based on your personal
health care benefits plan.
UMR Health Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with UMR | Health. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact UMR | Health. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of United HealthCare Services, Inc.
Read 3 Customer Service Reviews 😭😔💔
Massive technical issues still not addressed
by Thisnametaken21543
I've been able to get all the way through logging in and verifying my id only to be automatically logged out. I've called about this issue multiple times to be told "try a desktop" (this is an app by the way)
When I'm click the number posted on the page for technical help you get you get UMR who after multiple redirects finally gives you the right number while you can listen to the on hold message telling you that you wouldn't need to sit on hold if you used the online services (that I am still trying to access)
This has been going on for months. I'm not trying to play games, I'm trying to get access to information to make better health decisions. At least post the right help number!!
Ps do not even try to tell me to log out and log back in. I'm a health IT professional, I can assure you this is not user error.
It’s been updated?
by Is It Really Better?
When I log in, on the update contact info page it gives me an error message screen and then asks me to Submit to move on. What am I submitting?
On the next page, it says the app has been “reimagined”, and no other options to press. The drop down menu strictly has account settings and communication preferences along with some legal stuff, but no options to actually access your accounts or do anything useful.
Waste of time.
Crappiest ever!
by CherokeeRivers
UMR customer service is the crappiest ever! Their app does not do any of the things promised, such as allowing access to actual benefit information or details of any sort.
Everything you need is "unavailable" at the time you need to access it or you are redirected to meaningless pages.
Have a Problem with UMR | Health? Report Issue
Why should I report an Issue with UMR | Health?
- Pulling issues faced by users like you is a good way to draw attention of UMR | Health to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UMR | Health customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UMR | Health.
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