Contact Airthings

Contact Airthings Support


Company Name:

About: Breathe better with Airthings! Smart air quality monitors & purifiers you can
trust. Shift your state of being with Airthings.


 
  2024-10-10

Airthings Customer Service ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

Airthings Contact Information

Listed below are our top recommendations on how to get in contact with Airthings. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Airthings. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Airthings ASA



Verified email  

Contact e-Mail: support@airthings.com


Verified email ✔✔

E-Mail: support@airthings.com

Website: ๐ŸŒ Visit Airthings Wave Website

Privacy Policy: https://app.airthings.com/privacy

Developer: Airthings ASA


100% Contact Match

Developer: Airthings ASA

E-Mail: support@airthings.com

Website: ๐ŸŒ Visit Airthings Website

50% Contact Match

Developer: Airthings ASA

E-Mail: business-support@airthings.com

Website: ๐ŸŒ Visit Airthings Business Website

63.64% Contact Match

Developer: Samsung Electronics Co., Ltd.

E-Mail: noreply.sec@samsung.com

Website: ๐ŸŒ Visit SmartThings Website






Read 3 Customer Service Reviews ๐Ÿ˜ญ๐Ÿ˜”๐Ÿ’”

4.2 out of 5

Buggy, Significant Connectivity Issues

2024-05-14

by Adieudaemonic

Unfortunately, I had to return my View Plus because this product just doesnโ€™t work. It struggled to find my wifi, which is in the open, and in the same room as my View Plus was. After repeatedly force closing and reopening the app, it finally found it. All seemed well for several hours before it failed and said it couldnโ€™t find the wifi. I followed their troubleshooting instructions that mainly focus on your router (weird how none of my other smart products have this issue?), with some app instructions at the end. The instructions:
Press "Try again" in the app where you receive an error that the device is unable to connect to the WiFi. The reason for that is that there is Bluetooth failure during communication.
"Choose a different WiFi" and add the same again, double-check that the password is correct.
I had the latest version of the app. It didnโ€™t have a try again or choose different wifi option. ๐Ÿ™ƒ Just plaintext saying it is offline. Would not recommend their products due to their app.

WiFi re-connection fails, weird privacy tracking

2024-05-15

by Isaac Gray

I attempted to setup the device with a new WiFi network through the app fails. The fact that you have to unmount the device from the wall, unplug it, and take out all the batteries to facilitate a power cycle is really annoying. Additionally, the device only recognizes it is in hub mode (USB-C powered) when it has no batteries and USB is plugged in. Then batteries can be added. Thatโ€™s really dumb design. Additionally, why is it appropriate that this app track my browsing history across the internet? Is there something I misunderstand because it has login? Seems weird from a GDPR compliant company.

Not Ready To Replace Previous App

2024-05-16

by Scottyep10

Spent over an hour trying to get my View Plus to connect to this device. Bluetooth would recognize the device but every time I tried to connect it would fail. Restarted the phone, reinstalled the app, pulled batteries on the view plus, and then factory reset the view plus and nothing worked. Went on the website and realized this app is brand new and that the Airthings Wave app also supports View devices. Set everything up with the Airthings Wave app without issue. Iโ€™ll update my review and give the app a better score when it actually works!


Have a Problem with Airthings? Report Issue




Why should I report an Issue with Airthings?

  1. Pulling issues faced by users like you is a good way to draw attention of Airthings to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Airthings customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Airthings.


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