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⚠️ Most reported problems ⚠️

Not working
30.3%

Login
20.8%

Connection
20.2%

Crashes
16.9%

problems reported in the last 24 hours

24 hour clock ⏰

  7 Reported Issues: 😵🆘🛟🚨📢

Vladimir
2024-02-17

Ich lebe in der Ukraine, aber ich kann die eBike Flow-Anwendung nicht auf mein iPhone 12 herunterladen. Warum? Wir haben offizielle Cube-Händler in Kiew, die neue E-Bikes im Laden verkaufen.

Jonathan Simpson
2023-11-12

Does not stop recording exercise after finishing a ride. When next connect phone to the bike every minute since last ride is recorded as exercise and standing.

Eric
2023-07-01

The connection between Samsung Galaxy S21 and flow app keeps disconnecting. This is unless I keep the mobile very close to the Kiox system. Any solution?

Geoff Mothersole
2023-06-14

Riding fine then it lost connection. Reset bike and phone. Tried blootooth on and off. Eventually it reset but only after a lot of time. It then recorded a complete new ride

Geoff Mothersole
2023-06-14

Riding fine then it lost connection. Reset bike and phone. Tried blootooth on and off. Eventually it reset but only after a lot of time. It then recorded a complete new ride

James Ross
2023-05-09

flow app keeps stops, generally if I open browser and one or two other apps which never caused a problem before.

Jonathan Mayoh
2023-02-12

EBike flow app will not open My EBike is on lock and cannot unlock it

Showing 1-7 of 7

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Common eBike Flow Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Robert Bosch GmbH, developers of eBike Flow.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit eBike Flow Website

Privacy Policy: https://www.bosch-ebike.com/en-gb/flow-app/documents/privacy-policy

Developer: Robert Bosch GmbH




About this app

Detailed information such as elevation and route characteristics, points of interest such as bicycle retailers or charging stations are part of the new navigation feature for your eBike Flow app. eBike Lock and eBike Alarm are the ideal supplement to a mechanical lock: After the one-time installation via the eBike Flow app, your smartphone serves as a digital key.  Riding distance, battery status, the next service appointment - with the eBike Flow app you can see all this information at a glance.  With the eBike Flow app, you can adjust the ECO, TOUR, SPORT and TURBO riding modes to perfectly suit you.  See the most important eBike and ride data on your handlebars: The ride screen shows you, among other things, your current speed, and the battery charge level.  Just ride and eBike Flow automatically records your tour and fitness data.  Distance traveled, current battery status or your next service appointment: eBikeFlow gives you all this information about your eBike at a glance.  If your eBike is moved more strongly, you will receive a message on your smartphone, the tracking function starts, and you can track the position of your eBike in the eBike Flow app.  Please note that the eBike Flow app only connects to eBikes with the new smart system from Bosch.  With the eBike Flow app, you connect to your bike and your bike connects to the internet.  The eBike Flow app is the control center for your eBike with smart system.  For example, increase support in TOUR mode or reduce power consumption in TURBO - anything is possible. Make it your eBike.  You can simply leave your smartphone in your pocket while riding, it remains connected to your eBike via Bluetooth Low Energy.  You can easily download new eBike functions and updates for components such as the battery or motor and transfer them to your eBike via Bluetooth.  The motor support is deactivated and your eBike reacts to slight movements with alarm signals.  The eBike Flow app Help Center provides the answer.  With eBikeFlow , your eBike is always up to date and benefits from updates and improvements as they are made available.