Zion Status

Last Updated on 2023-07-20 by Modern Foundry, Inc.

I have a problem with Zion

Are you having issues? Select the issue you are having below and provide feedback to Zion.

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⚠️ Most reported problems ⚠️

Not working

70.0%

Connection

20.0%

Crashes

10.0%

24 hour clock ⏰

- The app has issues with censorship, which may be a concern for some users.

- The customer service is poor, as they did not respond to the user's email or reactivate their node.

- The app is not working on the user's iPad Air running iOS 12.5, and support's solution of reinstalling did not solve the issue.

Common Zion Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Zion network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Zion App
1. On android, goto Settings » Zion » click [Force Stop]

Clear Zion App Cache and Data:
1. On android, goto Settings » Apps » Zion » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Zion.

On android, goto Settings » Apps or Manage Apps tab.
Click Zion » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Zion » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zion

E-Mail: info@getzion.com

Website: 🌍 Visit Zion Website

Privacy Policy: https://getzion.com/privacy/

Developer: Zion - Create Openly

Mar 12, 2025, 07:39 PM
a user from Deeside, United Kingdom reported problems with Zion : Not working
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