3M app not working? crashes or has problems?

3M Status

Last Updated on 2023-08-11 by 3M Company

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Crashes

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of 3M Problems 😠👌🔥

- The app is not compatible with some devices that are listed as supported, causing frustration for users who have installed it.

- The app does not provide the desired functionality for users who want to see how their smile would look with braces, which is the main purpose of the app.

- The app does not seem to have any other features or benefits that would make it worth using, based on the given information.

Have a Problem with 3M™ Clarity™ Smile? Report Issue

Common 3M Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 3M app on iOS and Android devices. Solve all 3M app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

3M iPhone Issues and Solutions

3M iOS app crashes, not working, errors
3M iOS app network issues
3M on iOS has black/white screen

3M Android App Issues and Solutions

3M has errors/crashing/not working
3M server network connectivity issues
3M has black screen

3M iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 3M app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 3M app crashes or not working on Iphone (iOS):

Close and restart the 3M app on iPhone
Update 3M app to the Latest Version for iOS
Uninstall and reinstall 3M iPhone app
Update your iPhone to the latest iOS version

Fix 3M on iPhone unable to connect to server/internet connection issues::

To resolve 3M network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 3M black/white screen (blank screen) on iPhone:

Follow the 3M iOS app troubleshooting guide Here →

3M Android App Issues and Solutions

Fix 3M not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 3M app issues:

Force Stop the 3M App
1. On android, goto "Settings" » click 3M app. » click "Force Stop".

Update 3M to the latest version on PlayStore

Clear 3M App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "3M app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 3M.

Fix 3M unable to contact server/ 3M internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 3M » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 3M » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 3M on android.

Solve 3M black/white screens issue on Android:

Follow the 3M android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 3M Company, developers of 3M.

About this app

Get excited about orthodontic treatment with this app Clarity Smile, a powerful app that allows you to superimpose various this app orthodontic treatment options on a live image of yourself. 3M uses face tracking technology for a natural and realistic experience.