Secure VPN Status

Last Updated on 2021-12-08 by Secure & Private VPN, LLC

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⚠️ Most reported problems ⚠️

Not working

80.0%

Crashes

20.0%

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Common Secure VPN Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Secure VPN network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Secure VPN App
1. On android, goto Settings » Secure VPN » click [Force Stop]

Clear Secure VPN App Cache and Data:
1. On android, goto Settings » Apps » Secure VPN » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Secure VPN.

On android, goto Settings » Apps or Manage Apps tab.
Click Secure VPN » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Secure VPN » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Secure VPN

Jun 09, 2025, 08:22 AM
a user from St Petersburg, Russia reported problems with Secure VPN : Not working
Apr 19, 2025, 09:56 AM
a user from Krasnodar, Russia reported problems with Secure VPN : Not working
Feb 20, 2025, 10:05 AM
a user from Moscow, Russia reported problems with Secure VPN : Not working
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