VPN · app not working? crashes or has problems?

VPN · Status

Last Updated on 2021-12-16 by Luni

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User reports:
No current problems

Summary of VPN · Problems 🔥

- Subscription expires in 7 days without purchasing

- Some users had trouble controlling the app and shutting it off when needed

Have a Problem with VPN ·? Report Issue

Common VPN · Problems & Solutions. Troubleshooting Guide

Table of Contents:

VPN · iPhone Issues and Solutions

VPN · iOS app crashes, not working, errors
VPN · iOS app network issues
VPN · on iOS has black/white screen

VPN · Android App Issues and Solutions

VPN · has errors/crashing/not working
VPN · server network connectivity issues
VPN · has black screen

VPN · iPhone Issues and Solutions

How to fix VPN · app crashes or not working on Iphone (iOS):

Close and restart the VPN · app on iPhone
Update VPN · app to the Latest Version for iOS
Uninstall and reinstall VPN · iPhone app
Update your iPhone to the latest iOS version

Fix VPN · on iPhone unable to connect to server/internet connection issues::

To resolve VPN · network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

VPN · Android App Issues and Solutions

Fix VPN · not working on Android, crashes, errors or is unresponsive:

Force Stop the VPN · App
1. On android, goto Settings » VPN · » click [Force Stop]

Update VPN · to the latest version on PlayStore

Clear VPN · App Cache and Data:
1. On android, goto Settings » Apps » VPN · » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VPN ·.

Fix VPN · unable to contact server/ VPN · internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click VPN · » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VPN · » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN ·

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