Wushi app not working? crashes or has problems?

Wushi Status

Last Updated on 2024-10-27 by Andrey Krukovskiy

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Common Wushi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wushi app on iOS and Android devices. Solve all Wushi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wushi iPhone Issues and Solutions

Wushi iOS app crashes, not working, errors
Wushi iOS app network issues
Wushi on iOS has black/white screen

Wushi Android App Issues and Solutions

Wushi has errors/crashing/not working
Wushi server network connectivity issues
Wushi has black screen

Wushi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wushi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wushi app crashes or not working on Iphone (iOS):

Close and restart the Wushi app on iPhone
Update Wushi app to the Latest Version for iOS
Uninstall and reinstall Wushi iPhone app
Update your iPhone to the latest iOS version

Fix Wushi on iPhone unable to connect to server/internet connection issues::

To resolve Wushi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wushi black/white screen (blank screen) on iPhone:

Follow the Wushi iOS app troubleshooting guide Here →

Wushi Android App Issues and Solutions

Fix Wushi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wushi app issues:

Force Stop the Wushi App
1. On android, goto "Settings" » click Wushi app. » click "Force Stop".

Update Wushi to the latest version on PlayStore

Clear Wushi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wushi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wushi.

Fix Wushi unable to contact server/ Wushi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wushi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wushi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wushi on android.

Solve Wushi black/white screens issue on Android:

Follow the Wushi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Andrey Krukovskiy, developers of Wushi.

About this app

Using automatic speech recognition, this app: Live Transcribe provides you real-time transcriptions of your conversations. • Transcribes in real-time. Text appears on your phone as words are spoken. • Accurately captures the nuances of how words are used in context. It's an app that makes everyday conversations more accessible among people who are deaf and hard of hearing. Wushi provided as a subscription based service with free trial period.