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Company Name: GLOBAL ENTERPRISE TECHNOLOGIES CORP.

About: GET Mobile ID provides a privacy-protecting digital identity such as a mobile
driver's license (mDL) or mobile ID (mID) on your phone! It represents a
convenient, secure and global alternative to physical ID documents. You can use
ISO 18013-5 standard GET Mobile ID around the world.

Rating 4.7/5

Votes 3,947

2024-09-11

GET Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GLOBAL ENTERPRISE TECHNOLOGIES CORP.

Verified email ✔✔

E-Mail: mid-android@getgroupna.com

Website: 🌍 Visit GET Website

Privacy Policy: https://mobiledl.us/get-mobile-privacy-policy/

Developer: GET Group NA

⚠️ Share your Experience & Warn Others

3 Most reported problems 😔💔

4.7 out of 5

Won’t take my photo

2024-03-10

by Dougalsdomain

It wants me to zoom in on my face too close then tells me to zoom out. Never could get it. Too many reviews demonstrating its non-usefulness anyway. Not worth the trouble. And I have enough surprise convenience fees as it is. I’ll stick with my physical ID for now.

⚠️ Troubleshoot | Report Issue

Crashes Instantly - Can’t Trust It

2024-08-28

by CnadroJ

Right now, on my iPhone 14 Pro Max, the application won’t even open. It instantly crashes. Imagine getting pulled over, getting out your phone to show the officer your ID, and it WON’T OPEN!

There is no way on earth that an app like this will ever replace a physical ID, because there is too much that can go wrong.

It won’t scan at the airport? Can’t trust it. Isn’t accepted by the bartender? Can’t trust it. Crashes before you can even show your mobile ID? Can’t trust it.

I love the idea here, but until more places get on board, and these app developers get their act together, there’s no way I’m adopting this. And I feel really bad for the people who paid their fees. Imagine paying for an untrustworthy mobile ID.

Pretty useless

2024-08-29

by Me76543

3-4 years after announcing we would get a useable digital ID in Apple Wallet, here we are with this useless app with an annual fee. No one really accepts it as a form of ID (even those few listed as accepting it in my experience) and this is not nearly as convenient as states with an Apple Wallet version. Not worth the money and just overall disappointing.

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Why should I report an Issue with GET Mobile ID?

Pulling issues faced by users like you is a good way to draw attention of GET Mobile ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
If you are a GET Mobile ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GET Mobile ID.