Memory Tree Status

Last Updated on 2024-11-14 by HAYOUNG KOH

I have a problem with Memory Tree

Are you having issues? Select the issue you are having below and provide feedback to Memory Tree.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Memory Tree: For Relationships? Report Issue

Common Memory Tree Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Memory Tree app on iOS and Android devices. Solve all Memory Tree app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Memory Tree iPhone Issues and Solutions

Memory Tree iOS app crashes, not working, errors
Memory Tree iOS app network issues
Memory Tree on iOS has black/white screen

Memory Tree Android App Issues and Solutions

Memory Tree has errors/crashing/not working
Memory Tree server network connectivity issues
Memory Tree has black screen

Memory Tree iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Memory Tree app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Memory Tree app crashes or not working on Iphone (iOS):

Close and restart the Memory Tree app on iPhone
Update Memory Tree app to the Latest Version for iOS
Uninstall and reinstall Memory Tree iPhone app
Update your iPhone to the latest iOS version

Fix Memory Tree on iPhone unable to connect to server/internet connection issues::

To resolve Memory Tree network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Memory Tree black/white screen (blank screen) on iPhone:

Follow the Memory Tree iOS app troubleshooting guide Here →

Memory Tree Android App Issues and Solutions

Fix Memory Tree not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Memory Tree app issues:

Force Stop the Memory Tree App
1. On android, goto "Settings" » click Memory Tree app. » click "Force Stop".

Update Memory Tree to the latest version on PlayStore

Clear Memory Tree App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Memory Tree app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Memory Tree.

Fix Memory Tree unable to contact server/ Memory Tree internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Memory Tree » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Memory Tree » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Memory Tree on android.

Solve Memory Tree black/white screens issue on Android:

Follow the Memory Tree android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HAYOUNG KOH, developers of Memory Tree.

About this app

Tree of Memories is a free app that allows you to plant trees with partners by answering interesting questions and sharing daily diaries. - Answer interesting questions and check out your partner's reactions. - Write a journal everyday and share your feelings and thoughts. - Plant beautiful trees and place many others in a secret forest! - 1+1 lifetime access to the premium users ! (Say no to subscription! - Pick you unique tree profile and share with others!