Are you having issues? Select the issue you are having below and provide feedback to Surprise.
- Zhou Sai is getting more and more annoying.
- The system skips all the special effects.
- The app doesn't work properly.
- It asks personal questions about your likes and activities.
- The spinner always lands on ten coins.
- You cannot open the surprise eggs.
- The creator used a fake job offer to lure people to give good reviews.
- Missing $60 from the app.
I keep getting the message “A server with the specified host name cannot be found”. I’ve updated but am hesitant to delete and reinstall as I may lose progress. Suggestions?
Every time I select prizes the open button doesn't work and then when I try to go back to what I have to do it again and it just keeps going back-and-forth and never lets me open them.
Complete guide to troubleshoot Surprise app on iOS and Android devices. Solve all Surprise app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Surprise.com, Inc., developers of Surprise.
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