Contact Surprise Support

WARNING! Scam! I am still missing $60 from this app. Claimed they would refund me, but I have never gotten it. I don’t know if it’s the phone I have that’s causing the problem (iPhone 8), but the app just doesn’t work. It’s all set up terribly. First time using the app, I had to subscribe before even creating my account. Once I did, it worked fine for about 10 minutes. After that, the Daily Spin wheel or whatever it’s called pops up and I’m then stuck in a never-ending loop of spinning this stupid wheel with no prize. I decide to delete the app and re-download to try to fix it. Well, SURPRISE, I had to subscribe again before I could even LOG IN!! I’ve gotten charged and re-charged too many times for an app that has given me absolutely nothing. The support seemed nice. They responded to my email and claimed to refund me, but I haven’t seen a cent back. I’ve emailed them multiple times about this now. Please, if you’re reading this and you work for the app, give me my $60 back. If you’re thinking of downloading the app, DON’T! Waste your time elsewhere and save your money.

It works for about ten minutes. Then it starts asking to integrate with your job email and your boss. In the middle of trivia rounds it asks personal questions about your likes and activities presumably to sell this info. After ten minutes the spinner ALWAYS lands on ten coins. You appear to accumulate surprise eggs but cannot open them; you cannot do anything with the coins. The creator used a fake job offer of 125k/year to lure people to give good reviews. While those reviews mostly say, it’s an easy game for me to potentially win prizes; the game makes it completely IMPOSSIBLE to win anything. Don’t waste your time or your personal info. Also when you click app support it takes you to the main website which shows the app to be marketed to companies to increase production from employees. THERE IS NO APP SUPPORT

Somehow they got to my credit card and charged me $10. Others are saying this is a recurring charge. I had to cancel my credit card. I only downloaded this because they had a job going. Turns out this is a scam too. Look on their website and they have pages of jobs going where you have to download the app to get an idea of what’s required - probably a way to lure people. Also, I hear they just use the work that people do as part of the trial process - so free work for them. Did I mention that the app is useless? It is so broken and you get stuck By that time they have taken all your information and sold it. There is no way to contact them to be unsubscribed or get your money back. You are very bad people!