Contact Firstcard Support
Company Name: Firstcard, Inc.
About: Firstcard® Secured Credit Builder Card helps everyone build credit no matter
who they are, where they are from, or their credit history. Firstcard primarily
focuses on serving immigrants, foreigners, non-US citizens, international
students, first-generation college students, and first-time credit builders in
the US who are often denied credit due to the limited access to credit-building
tools provided by traditional banks.
Firstcard Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Firstcard, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Firstcard Website
Privacy Policy: https://www.firstcard.app/privacy-policy
Developer: Firstcard, Inc
Privacy & Terms:
https://www.fdic.gov/resources/bankers/national-rates/
Can I trust Firstcard app?
Protect your data and wallet. We investigate the developer's website (Firstcard.app), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Impossible to close account + subscription
by Jade2925
The app suddenly went from free to requiring a monthly subscription, thus I wanted to close my account. I am not going to pay monthly for what is essentially a debit card with extra hassle. In the time before the subscription was to take effect, I had numerous issues trying to close my account. I even contacted customer support and they we not helpful at all, telling me to do things I had already tried. I finally had a balance of $0 after waiting ages for the automatic payment to process, then I earned $0.01 of interest and couldn’t close my account because of it!!!! To get rid of this one cent I had to transfer in more money from my bank account so that I could transfer it all out. But then some of that money disappeared when I got charged the subscription fee since I have been unsuccessful in closing my account!!
Seems like this company is making it as hard to close one’s account as possible so that they can rip people off by charging their subscription fee. Definitely would not recommend this “credit card”.
Processing Time
by Tbvega
This card was very appealing at first and I went through the effort of putting my information in to get started. I get a message that my info is processing and that it usually takes one minute for most users. I’ve been staring at the screen for more than 20 minutes and it still says the same message. Checked my wifi, restarted the app, same thing. Instant turn-off.
No help
by Naughtyah
I asked if there is a way to activate my card , and I get no response they usually take 1-2 days to respond but it’s been almost a week. When I try to activate my card I get a error message. I’m unable to unlink my account (which I no longer have access to) and they can’t help me at all. I have money stuck on my account and I can’t even get it off. Support is not even trying to help me.
Have a Problem with Firstcard: Credit Builder Card? Report Issue
Why should I report an Issue with Firstcard: Credit Builder Card?
- Pulling issues faced by users like you is a good way to draw attention of Firstcard: Credit Builder Card to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Firstcard: Credit Builder Card customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Firstcard: Credit Builder Card.
