Solstice Status

Last Updated on 2026-03-06 by Dan Eden

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Most reported problems

Not working

100.0%

- Wish I could see more data

- Wish I could compare locations

Common Solstice Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Solstice network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Solstice App
1. On android, goto Settings » Solstice » click [Force Stop]

Clear Solstice App Cache and Data:
1. On android, goto Settings » Apps » Solstice » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Solstice.

On android, goto Settings » Apps or Manage Apps tab.
Click Solstice » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Solstice » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Solstice

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Developer: Mersive Inc

Dec 01, 2025, 07:37 AM
a iOS user from Abingdon, United Kingdom reported problems with Solstice : Not working
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