Buildertrend Reviews

Buildertrend Reviews

Published by on 2021-07-02

Buildertrend is cutting-edge, cloud-based project management software. With
nearly 1 million users across the globe, we empower the construction industry
with a better way to build. Our software helps construction professionals build
more projects while reducing delays, eliminating commu...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Buildertrend Reviews

  • By

    Using the app as an end user is painful, issues not addressed

    My builder uses the “daily log” feature of this app mainly, with the rest being mostly unused. Several months back the “notes” section of the daily log entries on the IOS app broke to where anything over a few sentences does not fully show. It used to be that one could touch the area to expand out the text, and this is no longer the case. I called the company and got a hold of someone who said they would submit a case to fix this, but it never happened, this this review. As an app developer in a past life, this is pretty basic functionality and it’s surprising to see regressions like this, and then not get any feedback when trying to get it fixed (i emailed him back and never got a response either). Another thing: viewing the daily logs page on my desktop hangs the browser for about 30 seconds. We have a lot of logs with embedded pictures etc. it seems that Buildertrend does not do any paving of any kind for their daily log page on desktop, so if you have dozens of entries, it loads everything and hangs your browser. Come on, guys... this isn’t rocket science!

  • By

    Extensive platform with unrivaled customer support

    My company has been using Buildertrend for just over a year now and the results are astounding. Many tasks that had to be done using multiple platforms can now be done using one platform. The ability for customers to have their own project site where they can view progress payments, change orders, pictures, videos and documents is invaluable. Add to that the ability to pay my subcontractors through the system when connected with We Pay, and you’ve got the makings of a robust system unrivaled in the construction industry. All along the way there is excellent customer service available Monday through Friday to take care of any questions or issues that might arise. Simply put if you are not using this or something similar I just don’t see how your company can grow effectively.

  • By

    What a waste!

    We are building a house and trying to use this app to make things go more smoothly! The ideal set up for change orders is to approve on the app and then pay for the change order through the app. Well on 90% of the change orders, we approve and then the app won’t let us pay through Buildertrend. The app has to have a ‘pay’ tab for the payment to go through. Every time we have had to go back and forth with the builder to try and make it work. This last time we have yet to be able to pay for the change through the app. Our builder has tried to work with the developer and the response is ‘well, it should work’! Really?!? My advice is skip the app and use Venmo. The other advantages of the app just aren’t worth whatever the builder has to pay to use the app.

  • By


    My brother uses this app for his construction business. It is awesome what can be done within this app. Clocking in and out, keeping track of and exporting hours for payroll, safe place for all your contacts and job leads, calendars, schedules, to do lists. You can assign your employees to whatever you need them to do, upload pictures and videos. You can link your website to the app so new leads come thru the app and their contact info gets saved for you. The possibilities are endless. It is definitely worth the money!

  • By

    Reading notes

    As a client trying to use Buildertrend (I’m having my house built and they use this app,) it would be nice if I could read everything in the app. If my project manager makes notes in daily log I can’t even read the full note. There’s an update ever other day but I’ve yet to notice anything actually become better or fixed. You seem to be improving it for the builder using the app but it would be nice if it were functioning well for us also.

  • By

    Latest update messed things up

    We have been using buildertrend for about 2 months now, and the most recent update made it so you can’t release a bid to a subcontractor! You have to do it from a desktop which is a serious pain. Otherwise we’ve been having good luck. Small things like it not auto saving to-do’s or daily logs is also annoying, because if you accidentally close out you lose all of your data!

  • By

    Pretty Good App!

    I have been using this app for 3 weeks. In the last 5 years we have used two others, Acculynx and JobNimbus. I am pretty happy using this. It is difficult to figure out, but all in all I am very pleased with the level of support that Buildertrend offers. They have been very proactive in getting us up and running. Great App.

  • By

    Much easier than my old software.

    I was using an application that was actually a better product, in theory. But it wasn’t easy to use so no one used it. An application is only as good as the stuff that’s in it, if people don’t use it it’s not very good at all.

  • By


    I’m a concrete contractor and I’ve done some work with a prime contractor that uses this app I hate it. It’s cool to see the job info but it’s not really user friendly it would be nice to see other contractors and jobs that need help. Also once u sum BMI this a scope of work it can’t be changed only added comments and the price can be changed. Their on the right track but it needs work

  • By

    Calendar Lacks Options

    The Calendar needs to allow more viewing options instead of just in list format. It would be very helpful to be able to switch to a weekly and monthly views. Mobile doesn’t have these options but maybe the desktop version does, I haven’t checked.

  • By

    Please fix this issue

    When going into docs and trying to view pdf plans, the app does not like you scrolling down plans and trying to zoom in. The app always kicks me back to the top and it is very frustrating. I have given up on this aspect of the app.

  • By

    Not bad, but. . .

    It’s not a bad app at all, but that being said it would be an amazing app if the contractors would actually use it and keep the status off our project up to date. The concept is great but will only be a great app if the contractors would to their part, otherwise it’s a waste.

  • By

    Either our builder doesn’t know what he’s doing...

    So it’s either user error on our builder part or sneaky software where double billing happens all the time... Be careful to double, triple even quadruple check everything with both versions. Probably best to print everything out and then see if the owner (the contractor) says oh it was a Buildertrend issue and then back track and say “i fixed it.” I cringe to think how this industry worked 10 years ago. Giving it 2 stars because I think it has the potential to be a great tool but your builder better be tech savvy...

  • By

    Can’t edit pics name in sales side

    My job requires me to edit pics names and I can’t. So now I have to transfer everything to Dropbox to change because the phone can’t. It would be very useful if I could edit photos name. If this feature becomes available I’ll give 5 stars!

  • By

    Great app and amazing company!

    This really is the #1 app/program for Builders and Remodelers/Renovators!! The app is intuitive and seamless, and the support you get when you need help is second to NONE.

A better way to Contact apps

You can now contact Buildertrend customer service directly
via Email using our new site -

Contact Buildertrend directly

Is Buildertrend Safe?

Yes. Buildertrend is very safe to use. This is based on our NLP (Natural language processing) analysis of over 411 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Buildertrend Is 47.4/100.

Is Buildertrend Legit?

Yes. Buildertrend is a totally legit app. This conclusion was arrived at by running over 411 Buildertrend User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Buildertrend Is 47.4/100.

Is Buildertrend not working?

Buildertrend works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Buildertrend? Report Issue

Leave a comment:

Why should I report an Issue with Buildertrend?

  1. Pulling issues faced by users like you is a good way to draw attention of Buildertrend to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Buildertrend customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Buildertrend.

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