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Published by Catalina SRL

Extra Clean: Device Optimizer. Free up tons of disk space with Disk Doctor by
removing gigabytes of unneeded duplicates videos and photos.

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Common Extra Clean Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Extra Clean app on iOS and Android devices. Solve all Extra Clean app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Extra Clean iPhone Issues and Solutions

Extra Clean iOS app crashes, not working, errors
Extra Clean iOS app network issues
Extra Clean on iOS has black/white screen

Extra Clean Android App Issues and Solutions

Extra Clean has errors/crashing/not working
Extra Clean server network connectivity issues
Extra Clean has black screen

Extra Clean iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Extra Clean app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Extra Clean app crashes or not working on Iphone (iOS):

Close and restart the Extra Clean app on iPhone
Update Extra Clean app to the Latest Version for iOS
Uninstall and reinstall Extra Clean iPhone app
Update your iPhone to the latest iOS version

Fix Extra Clean on iPhone unable to connect to server/internet connection issues::

To resolve Extra Clean network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Extra Clean black/white screen (blank screen) on iPhone:

Follow the Extra Clean iOS app troubleshooting guide Here →

Extra Clean Android App Issues and Solutions

Fix Extra Clean not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Extra Clean app issues:

Force Stop the Extra Clean App
1. On android, goto "Settings" » click Extra Clean app. » click "Force Stop".

Update Extra Clean to the latest version on PlayStore

Clear Extra Clean App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Extra Clean app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Extra Clean.

Fix Extra Clean unable to contact server/ Extra Clean internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Extra Clean » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Extra Clean » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Extra Clean on android.

Solve Extra Clean black/white screens issue on Android:

Follow the Extra Clean android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Catalina SRL, developers of Extra Clean.

25.93% Contact Match

Developer: Avast Software

E-Mail: [email protected]

Website: Visit Extra Clean Website

About this app

Extra Clean: Device Optimizer. Free up tons of disk space with Disk Doctor by removing gigabytes of unneeded duplicates videos and photos.