Contact Renfe Support
Published by Renfe Viajeros on 2024-04-15 About: Aplicación oficial de Renfe para la compra y gestión de tus viajes en trenes
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How to Contact Renfe Customer Service/Support
Listed below are our top recommendations on how to get in contact with Renfe. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Renfe. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Renfe Viajeros
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Developer: Renfe Viajeros
E-Mail: [email protected]
Website: Visit Renfe Website
Reported Issues: 3 Comments
By lfinlay
Creador card purchases don’t work
We are traveling internationally from the United States. And every time we try to make a purchase with a credit card The app says the charge was denied, but we call our bank and they can’t even see the transaction come through on their end or visas ends. We have tried this app with four or five different tickets on four or five different days and it never works.
By rroberti98
Does not complete the sign up process
Put my data in 4 x and each time it was unable to complete the process. Seems like a waste of time, should be much easier. I am trying to install from Brazil but that should not be a problem as I will be travelling extensively in spain and would like to book everything well in advance as to not have surprises. Not happy
By ghenghis kahn
Payments and Beyond
The app is challenging to navigate. It often gets stuck between screens and navigating the payment screen is horrendous. Often boots you out and when you finally make it all the way through, you’re told that no more tickets are available in the price you wanted.
Have a Problem with Renfe? Report Issue
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Why should I report an Issue with Renfe?
- Pulling issues faced by users like you is a good way to draw attention of Renfe to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Renfe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Renfe.
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