Southeastern Status

Last Updated on 2026-02-23 by The Go-Ahead Group plc

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Most reported problems

Not working

66.7%

Crashes

33.3%

Common Southeastern Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Southeastern network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Southeastern App
1. On android, goto Settings » Southeastern » click [Force Stop]

Clear Southeastern App Cache and Data:
1. On android, goto Settings » Apps » Southeastern » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Southeastern.

On android, goto Settings » Apps or Manage Apps tab.
Click Southeastern » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Southeastern » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Southeastern

E-Mail: [email protected]

Website: 🌍 Visit Southeastern Website

Privacy Policy: https://www.southeasternrailway.co.uk/about-us/our-policies/privacy-policy

Developer: OnTrack Retail Ltd

Jun 10, 2026, 01:33 PM
a iOS user from Ashby-de-la-Zouch, United Kingdom reported problems with Southeastern : Not working
Jun 01, 2026, 05:21 AM
a Windows user from Sunbury-on-Thames, United Kingdom reported problems with Southeastern : Not working
Jan 06, 2026, 07:54 PM
a Mac user from Sydenham, United Kingdom reported problems with Southeastern : Crashes
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