Contact Athlytic Support
Company Name: MyndArc, LLC
About: Athlytic is your personal fitness coach and will tell you how Recovered you are
today and how you should approach your training and sleep.
Athlytic analyzes
your health statistics including sleep, heart rate variability, and heart rate
to calculate how recovered you are to train today as well as how much exertion
you have put on your body today.
Athlytic Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Athlytic: AI Fitness Coach. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Athlytic: AI Fitness Coach. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MyndArc, LLC
Privacy & Terms:
https://www.hockeytrackerapp.com/terms-of-service/
https://www.hockeytrackerapp.com/privacy-policy/
Read 3 Customer Service Reviews 😭😔💔
Incorrect data and no support
by Brianmcm
A few weeks into using the app, my training load focus drastically changed and a lot of my data was missing or misrepresented on the charts and dashboards. I reached out to the developer but no real support was provided. Concept for the app is great and I want to continue to support it but I can’t trust the interpretation of the data.
Update after developer response:
There is a difference in responding to my emails and actually helping to support and fix the issue reported. To provide context for anyone reading this review, my training load drastically changed unexpectedly one day. Even though I was doing cycling and strength workouts that took me into zones 3,4 and 5. The data was completely missing from my training load. One of the developers responses was…
“The numbers are your most recent based off the last 30 days so it changes. Thank you!”
There is a bug in their program that is inaccurately reporting things like training load and other metrics. I made it clear that I would be more than happy to help them debug and figure this out because if it is happening to me, I’m sure it is happening to other users.
I’ve uninstalled the app and requested a refund. I told them the app is a great concept but has bugs that they are unable or unwilling to fix. I’ll be more than happy to increase my review from a 1 star if they do fix it. But their support still leaves a lot to be desired.
Incorrect data and no support
by Brianmcm
A few weeks into using the app, my training load focus drastically changed and a lot of my data was missing or misrepresented on the charts and dashboards. I reached out to the developer but no real support was provided. Concept for the app is great and I want to continue to support it but I can’t trust the interpretation of the data.
Update after developer response:
There is a difference in responding to my emails and actually helping to support and fix the issue reported. To provide context for anyone reading this review, my training load drastically changed unexpectedly one day. Even though I was doing cycling and strength workouts that took me into zones 3,4 and 5. The data was completely missing from my training load. One of the developers responses was…
“The numbers are your most recent based off the last 30 days so it changes. Thank you!”
There is a bug in their program that is inaccurately reporting things like training load and other metrics. I made it clear that I would be more than happy to help them debug and figure this out because if it is happening to me, I’m sure it is happening to other users.
I’ve uninstalled the app and requested a refund. I told them the app is a great concept but has bugs that they are unable or unwilling to fix. I’ll be more than happy to increase my review from a 1 star if they do fix it. But their support still leaves a lot to be desired.
Incorrect data and no support
by Brianmcm
A few weeks into using the app, my training load focus drastically changed and a lot of my data was missing or misrepresented on the charts and dashboards. I reached out to the developer but no real support was provided. Concept for the app is great and I want to continue to support it but I can’t trust the interpretation of the data.
Update after developer response:
There is a difference in responding to my emails and actually helping to support and fix the issue reported. To provide context for anyone reading this review, my training load drastically changed unexpectedly one day. Even though I was doing cycling and strength workouts that took me into zones 3,4 and 5. The data was completely missing from my training load. One of the developers responses was…
“The numbers are your most recent based off the last 30 days so it changes. Thank you!”
There is a bug in their program that is inaccurately reporting things like training load and other metrics. I made it clear that I would be more than happy to help them debug and figure this out because if it is happening to me, I’m sure it is happening to other users.
I’ve uninstalled the app and requested a refund. I told them the app is a great concept but has bugs that they are unable or unwilling to fix. I’ll be more than happy to increase my review from a 1 star if they do fix it. But their support still leaves a lot to be desired.
Have a Problem with Athlytic: AI Fitness Coach? Report Issue
Why should I report an Issue with Athlytic: AI Fitness Coach?
- Pulling issues faced by users like you is a good way to draw attention of Athlytic: AI Fitness Coach to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Athlytic: AI Fitness Coach customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Athlytic: AI Fitness Coach.
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