BN-LINK Smart Reviews

by 69y9

When you try to switch a device in or off they flash an advertisement and if you hit it by accident you are stuck. No way back other then switch if phone

by Chris.filmmaker

BNLINKSmart would be great if I didn’t have to dismiss ADS every time I open it (not to mention ads in the notifications) when I PAID to buy the products for which I need to use BNLINKSmart . That’s bogus. One star until you get rid of all the ads for your products and let me use BNLINKSmart after I bought your products already.

by RajunCajun_48

BNLINKSmart works for you turn on/off lights and set schedules. My issue is with notifications. If you turn notifications on to insure scheduled activities happen, you also open yourself up to push notifications from the company about other items they carry. This intrusiveness has insured I won’t buy any of their products in the future.

Also, as of late, I have to be connected to the same network to operate my devices. If I’m not home I’ll get a notification that schedule activity failed (though the action does get completed properly anyways). I can’t make sure any lights are on/off unless I’m close enough to the items. Making smart”ish plugs vice actual smart plugs that would be able to do these types of things

by Bazza.......

BNLINKSmart appears to be a version of the TUYA app which also appears as the Smart Life App. All three apps control a wide range of smart devices and there in lies the problem. I have just added a bathroom towel warmer to my list of devices only to find it has a program bug which prevents you from controlling the towel rail temperature hotter than 104F. The towel rail has a maximum temperature of 140F. It looks like a simple programming bug where the 4 and 0 are transposed. It is the same in the TUYA and Smart Life apps. I guess I will have wait for a fix to materialise so only 1 star for control of my towel warmer. My other devices work fine so in that respect I would score BNLINKSmart as 4 stars because the user experience is one of difficulty setting up timed schedules especially if you want to use the Sunset and Sunrise functions.
Update - 3 months after reporting the bug, the fault has not been acknowledged nor fixed making BNLINKSmart useless for controlling a towel warmer.

by DollyhoodTN

I used BNLINKSmart last year Dec 2022 for my Cmas tree switch without a hitch. Now Dec 2023 the home page in BNLINKSmart will not load at all, just a blank white page, therefore can't program the switch. When I try to add new device it acts like it is pairing then before the pairing can complete it aborts, saying "Device Adding Timeout". Many attempts, same thing--even when the pairing appeared to be completed. So the nonfunctioning app renders the device's timing features unusable. Please fix BNLINKSmart and update it to the current IOS system!

by Supipoc

Please fix to work with ios17!!! App crashes instantly I can’t control anything!

I was very happy with these products… it has been two months and BNLINKSmart is still not updated

by Mikezots

It usually takes a minimum of two tries to set the correct on/off times. Often more. That’s a lot of wasted time four times per year.

Worse, there’s usually a pop-up ad for something I neither want nor need to dismiss before I slog through the timing adjustments.

Going forward I’ll pay more for a better switch/software solution and phase these things out.

by 37soccerboss

The site and original description on their smart plug explicitly mentioned energy monitoring, as did past reviews.

Without making any clear notice, they sneakily swapped the product to a cheaper, less useful pass through relay switch that does nothing but turn on and off.

Bad company, I wouldn’t trust their app on your phone …

by Allen Foster Review

I updated my iPhone to the latest and greatest. The old app no longer works. Updated to this new version and I have no account and none of my devices work. I can still log on from my old iPad though. Makes NO SENSE!

by Hdndbjf

I’m normally not one to leave a review, but after 20 min of trying to register app, connect and reconnect wi-fi settings, tell if the stupid thing is blinking or not and going in circles with connecting it…. I finally got the F’ing dimmer to sink. It’s a freaking dimmer, start with a switch. I felt like I was at the DMV with this stupid app!!

by Glaikit Rover

The instructions given in app did not match my device. It recognized it was there and would not connect after 10 failed attempts using all four modes of adding devices. Very disappointed.

by Xerzbkjnkjnkjnkjnk

Hard to connect and will NOT hook up to alexa

by Kkcb32

Just spent 3 hours trying to get four plugs to work and only one connected. I hate BNLINKSmart and plugs. I’m exhausted and so over these stupid plugs and app. Definitely will NEVER recommend these pieces of cr*p.

by Stephenbanes

Had four plugs set up. They all worked beautifully. But now suddenly, none of them will ever connect to BNLINKSmart anymore. Now they are worthless, app won’t find them automatically nor when I do it manually. Seems support gift what I got was just dropped? Or they have a massive problem that has now lasted a month.

by Donballgame

I have attempted to connect BNLINKSmart to Alexa and a web page gets pulled up saying I am using an outdated version of BNLINKSmart . I am using the latest version and therefore I cannot connect these to Alexa.

by Mjohn1023

Set up the lights to work through my phone with no problem. However they will not connect to Alexa. Every time I try, a web page comes up saying I’m using an old version of BNLINKSmart (which I am not) and that I need to update it (which I can’t do because it’s already up-to-date). No good.

by Stankerson

App works reasonably well but the developers shamelessly market their products to you through BNLINKSmart .

It’s super frustrating when you just want to pop into BNLINKSmart to turn a switch on/off but then have to click through a garbage pop-up ad almost every time.

And whatever you do DO NOT turn on notifications - these developers will flood you with ads for their own products on your home/lock screens if you do!

by PLA Or ABS

Very lazy coding.

On my iPhone Pro Max (mentioned for the large screen size) the columns show as:

Current Ele (m...
Current Power...
Current Voltag...
Total Ele (KWh) <~~ this is the only one that looks right.

Would it have been that hard to either support rotation or to put the first 2 on one line and the other 2 on a separate line?

by Needless Nicknames

I have to agree with endless notifications. There needs to be a way to turn off all the ads you get when all you want to do is turn on/off a light.

by Go Shox!

The pop-ads are annoying and interfere with using BNLINKSmart . I purchased your product already, stop bombarding me with ads.

by Bcast23

It will often skip scheduled timers even though it’s been programmed.

Not sure what happened but it’s not so reliable anymore.

by Copier Guy 123

Every single time I launch BNLINKSmart, I get the very same ad, which must be cleared from the screen before proceeding. I used to have Kasa. No such problem there. If the advertiser thinks that by hounding me with their ad, that I might buy the product, they are sorely mistaken. OK not kasa, but otherwise works the same.

by NFLG

This is a great app in terms of layout and capability but it has a lot of stability issues, crashes, and bugs.

by DutchBobbbbb

Each switch was easy to program and worked in 1 time. Renaming a device is difficult, you expect is under management it is not. Grouping multiple switches i can’t figure out. For me there is no need to tell where i live and all the unneeded questions so all that stuff stays off.

by Mominator9

Had no problems setting it up with my smart device until BNLINKSmart locked on the shopping page. Would not return to home page. Had to delete and download again.
Otherwise, works.

by Toddseff

Products works well, but I get ridiculous bulletin notifications at 5am about what people think of the product. I already own it, why do I need to hear other people’s opinions about the product. I want the notifications on in the event it loses connection or power…

by ThaliaYB_

I only have one item hooked up to BNLINKSmart so I cannot comment on running a bunch of stuff but it works!
I really appreciate the ability to set the timer for appliances on here rather than having to program an old fashion light timer. The lights continued to work on the timer I set on BNLINKSmart even when we lost WiFi for two months which was great!
I’d definitely recommend BNLINKSmart and the associated products.
Only con is BNLINKSmart interface is a little clunky and awkward.

by Itsydoug

Can turn off using Bn Link app but have not been able to get Alexa and plug to sync. Help!

by Davebenz

No explanation as to what “Current Ele (m…)” or “Current Power …” mean.

How about a hint, people?

Mine show up as 44 and 5.3, respectively.

by Dalithin

Easy to setup, and works every time!! Everything I want in an outlet that has a mobile app. Turns on and turns off like it’s supposed too!

by PrettyBird52

Apple Watch compatibility would be awesome

by Jaw Breaker From USL

BNLINKSmart is super easy and dependable, easy to link to your internet, and love the custom schedules for each socket

by CBS Is The Worst

Once it is set up, BNLINKSmart is easy to use and you can set timers and schedules too. I legit have 4 on different lights and outlets around my apartment

by Kjordt2

Wish I would have found these sooner!

by Hunter7758

Love it