MyHyundai with Bluelink Reviews

First Impressions: They have done several nice things with MyHyundaiwithBluelink , and if this was 60 years ago I would give it 4 to 5 stars, but Hyundai Hazlet almost all other manufactures pass them up, and they want you to pay for things that other manufactures give you for free. Sure they give you three years free blue link with the purchase of a new car, but Chevy and other makers give you the basic level service for free weights let you lock your doors, start your car even after you’re free service is over. On top of that, there’s a fatal flaw in Hyundai’s design, and they let you sit things like to turn your heated seats on for part of your precepts, but then when you push it half the time it doesn’t work because your doors aren’t locked and that’s not one of the things you can pick as an option to add to your presets. Nobody wants to have to go to their app lock their doors through MyHyundaiwithBluelink and wait a minute for it to happen and then hit the start car after that. That’s makes no sense, and require somebody to stay in their app for 3 to 4 minutes just to get confirmation that the first step took place and then you have to start the second stop and wait for a confirmation for that. That’s ridiculous. Maybe new car owners that have never had this are OK with that, but coming from four other cars that have a far superior service this is hard to put up with.

It’s hard for me to put into words just how much I hate MyHyundaiwithBluelink. If I didn’t have to use MyHyundaiwithBluelink I would delete and try to forgery the horrific user experience. Unfortunately, Hyundai has decided to make key features, like setting charging timers, only available in MyHyundaiwithBluelink . This absolutely should be available to be set in car. Why isn’t it? Are they actually driving user to MyHyundaiwithBluelink?!?

MyHyundaiwithBluelink takes a long time to load (like 30-60 seconds) and every time you make a change to a setting, be prepared to wait again. The vast majority of the time using MyHyundaiwithBluelink is spent watching the loading animation. If waiting was the only problem, that would simply make MyHyundaiwithBluelink irritating, however, in addition to waiting, you are treated to frequent errors that tell you that what you are trying to do can not be done at the moment. But the absolute soul-crushing part of the entire experience is that even after many many attempts on several days and finally believing that the charging timer was set, I realized while charging my car, that the timer was in fact not set. Trudging into MyHyundaiwithBluelink yet again, I realized that the times I set were defaulting to AM instead of the PM times I had previously set. So, after several more attempt, several more errors, several minutes of spinning loading animations, I have resigned to the fact that I cannot set a timer for my car. I legitimately wish I had not purchased the Hyundai. MyHyundaiwithBluelink is that bad.

MyHyundaiwithBluelink is becoming increasingly disappointing. I was at work when we were hit with a snow storm. This would be the perfect time to use my remote start with climate control. Well...it failed. To top it off I left my key fob in the car and the remote unlock feature also failed. I could not get immediate help from the Blue Link phone number so I had to pay a premium price for an Uber ride home, get my spare fob and Uber back to work to get my car. First, it is expensive to have the convenience of the Blue Link to have it fail as many times as it does. When calling the help line I received a high volume wait time of 30 minutes without having the option to leave my number for a call back. I emailed the help line and it took them more than 13 hours to get back in touch with me. As a result of poor Blue Link reliability and even poorer customer service, I am reluctant to trust MyHyundaiwithBluelink to leave my fob in the car since I can’t use the function when I want to. It is useless. I really only want the remote start feature but Blue Link does not allow you the choose it without upgrading to the more expensive feature package. It would be more beneficial if Blue Link would allow the customer to choose the functions they want for their vehicle and not be billed for the functions they do not want. I enjoy my Hyundai car but I think my next vehicle will be one that has a built in remote features that will not leave me stranded.

I bought a Hyundai about a year ago and one of my must haves was a remote start. They said that MyHyundaiwithBluelink was free for a year and then it would be $99/year or I could also do it month to month. Well, I only use the remote start in the winter (I live in the northeast) so I figured I could subscribe December to April and it wouldn’t be too bad. In the past year, I have found that the remote start usually works at home, but almost never at work or when I'm in a crowded area. When I'm at home, I can start the car and run back into the house, but when I leave work, I have to sit in a freezing car and let it warm up! That is not useful at all! And it only lets the car run for ten minutes which is not enough time to let it warm up. In addition, I just got a notice to renew and in order to get the remote start package, you have to have the diagnostic package which is another $100/year. So Hyundai wants me to pay $200/year for a remote start that doesn’t work half the time?? And the diagnostic portion is crap. It says I need service, but it won’t tell you what it is and there’s nothing listed in the service manual. The drive score hasn’t updated in about two months so that’s pretty useless. Not going to get an insurance discount with an outdated score. I’ll spend the money to put a new remote start in my car, thanks for nothing Hyundai.

MyHyundaiwithBluelink and the service it supports are both nice. It’s very convenient to remote start the vehicle from inside the house during cold weather. It also has potential to be very convenient and stress relieving because it can unlock my doors in case I have locked the key fob in the car. However, that seems to be a useless feature since the key fob cannot be locked in the car, as the doors will not allow locking as long as the fob is detected within. But if I have lost the fob then it would be convenient to open the doors using MyHyundaiwithBluelink , however, I still cannot start and drive the car. What would make MyHyundaiwithBluelink much more useful is if someone has lost their fob, say on a fishing trip, and they returned to the car and was still able to BOTH unlock AND start the car so that they could drive home. I can do one or the other with MyHyundaiwithBluelink , but not both. Unlocking the doors requires that the engine is not already running (among other things) and remote starting the engine requires that the doors be currently locked with the alarm set. Each one of these options prevents the other from being done afterwards.

I’ve been using the service for about 6 months now with my 2014 Santa Fe Sport and the service seems to be riddled with bugs. Every so often they will push out updates to their servers which ends up breaking a lot of features. The safeguard alerts are completely messed up as well. For example setting a rectangular geofence results in the radius always being set to 0 or the curfew alert that keeps setting the start date and end date as the same date and now more recently I’ve stopped receiving my monthly vehicle reports from my car due to an issue with their website where it doesn’t let me set the date for the report, I just keep getting a “bad gateway” error for some reason.

I’ve contacted customer support countless times about these issues but they never seem to be resolved. The only hope is that maybe they’ll fix these issues on their next server update but based on their history it’s unlikely since their QA process seems to be completely nonexistent.

If you’re thinking about subscribing to this service just realize it’s going to be very spotty. I just wish they would dedicate more resources to QA testing a lot their existing functionality since a lot of these bugs seem to be very obvious.

I've used MyHyundaiwithBluelink for three years now and the earlier versions were buggy and the server that you connected to was only available maybe 70% of the time. To use MyHyundaiwithBluelink you need to pay at least $99 a year (compared to FordPass that is free for the first 5 years). MyHyundaiwithBluelink has improved and is now 95% reliable, which most would agree is not good enough when you're paying $99 a year. You signup via the Hyundai website so that Apple does not get their 30% cut, but the online site intentionally does not give you the option of cancelling the service. You have to call their support number and hagel with them until they agree let you cancel their service. I've cancelled the service in the past and I just found on my credit card statement that they automatically renewed it for $198 for the next year. In my opinion it is credit card fraud when a company (Hyundai) has charged your card without your approval. This is one of the most expensive and frustrating apps I have had to work with. You buy a car with all these fancy features but you can't use them unless you pay a yearly subscription fee.

Prior to purchasing my Hyundai I drove a Ford with the keypad for keyless entry. I said I would never buy another vehicle without this feature, but the dealership convinced me that as long as I had my phone with me I would be able to lock my keys in the car and go and would be able to use the phone to unlock my car later. While not as satisfied with this as I would have been with the keypad access, I figured I usually take my phone with me when I go hiking, etc. and don’t want to keep up with my keys and that this would be fine. Well, the problem with that is that the Bluelink app only does what I ask it to about 25% of the time, and when it does it takes it forever. It is extremely disappointing that the promised remote start and ability I lock my keys in my car when I don’t want to keep up with them are useless because MyHyundaiwithBluelink is extremely unreliable. I never intend to purchase another Hyundai because I am so disappointed in the uselessness of the Bluelink app. I feel as though I was deceived by the promises of how great MyHyundaiwithBluelink would be when there is no way the dealership didn’t know how poorly MyHyundaiwithBluelink performed. Hyundai should be ashamed of themselves for selling such a terrible product.

We got MyHyundaiwithBluelink with the purchase of our car. Thankfully is was free subscription with the purchase because this is something I would NEVER pay for. The only feature we use, while try to anyway, is the remote start. It is not even good for that. It seems that unless the stars are perfectly aligned, the signal doesn’t work, especially earlier in the morning when I need it most. I don’t know if the is the cell service towers or the rotation of the moon cycle, but it only works about two mornings a week. We don’t use any of the other features, probably because of the poor luck we have just using, trying to use, the remote start. On the odd occasion when it does work, we have to run it twice just to let the vehicle actually get warm enough. The most MyHyundaiwithBluelink will let the engine run is 10 min, which is not long enough in my northern climate. Again, I’m glad this was free with the purchase of the car because if it was something I paid for, I would CANCEL it, get my money back and put in an actual remote start. I will be purchasing an actual remote start anyway since this service is so unreliable and I don’t want to have to count on during the upcoming winter.

Right out the gate I do like that there are so many features packed into one app! I can’t say whether SyncUP would have remote started my other car, or controlled the weather inside the car when remote starting, so these features are new to me (via an app, that is). A gripe I have is how long it takes to hear back from that my car has been started, etc… I also don’t find the fact that I have to refresh to see the most up to date car status- especially when I’m checking it for the first time since having MyHyundaiwithBluelink open in days. To me when I click the Vehicle Status option it should show me the status as of the moment I clicked on vehicle status…I don’t know, because as I write this it seems as if Hyundai put a good deal of intellect into developing BlueLink so if the need to “refresh” once visualizing the vehicle’s status as of “the last time the car was used”, is for a reason I’d love to have that explained.

This is actually all I have for now…if possible I’ll update my review as I get more acquainted with my newish 2020 Ioniq Limited.

To start off the fact that you have to pay for this feature is truly outrageous. My past two vehicles (Chevy, Nissan) did not require you to pay for these features. Moreover, they scam you because the feature everyone wants (and the only one that truly works because the vehicle diagnostics are just estimates made through miles/time) is the remote start. But the only way you can get this feature is if you pay for both vehicle diagnostics package AND the remote start package. So you think you are paying 70$ a year but your really paying for both packages for 140$ a year. TOTA RIP OFF! Especially considering all other brands do not even require you pay for this service. In addition, MyHyundaiwithBluelink does not work that well. Not only does it take 30-60 seconds to actually send the request to my car but half the time it errors out. And the remote start feature is very limited and only lets your car run 10 minutes before turning off. 15-20 min would be ideal to let the ice melt. If it wasent for the payment I could look past these app flaws. But I will not be purchasing a yearly subscription after my monthly trial is up. Hyundai please stop being scummy and make these features free like the rest of your competitors.

I hsve been using MyHyundaiwithBluelink for about six years. First time was my 2014 Hyundai Santa Fe sport. At the beginning there were some issues with loading in and the connection to the Bluelink however with my new 2019 Santa Fe all these problems have been illuminated MyHyundaiwithBluelink works great. I never have to wait more than five or ten seconds for connection and when I hit the start button 90% of the time the car started by time I get there. My 2019 Hyundai now has the option I can set the temperature with my iPhone prior to the starting which is really nice. There was some complaints about the headlights flashing on the old vehicles but with the 2019 I see that is the illuminated. Only the parking lights flash for a bit. I actually like the headlights flashing better as it’s nighttime in the parking lot is much easier to find my car. However it is what it is and I love MyHyundaiwithBluelink and I think it works great. I don’t know what all the negative reviews are about but to me all those are false

Only 2 stars because there is no “Palisade” specific only app. It features an outline of a car that looks nothing like my Palisade Limited. You have to scroll through the “select your car”, finger through all Hyundai models to the “Premium” section (with the Genesis’s...weird) to find the Palisade. That’s the only designation you get that you paid $50K large for your all new Hyundai. I’m having flashbacks to my $44K 2013 Azera which attempted to be “premium” but was 86’ed due to low sales numbers (thanks for the massive depreciation Hyundai, should have just burn’t $30 grand in the back yard!). Hopefully the Palisades future is brighter and looks to be due to demand (selling over MSRP) and HOPEFULLY we get a Palisade specific app in the VERY near future. This is your LAST SHOT Hyundai, I can’t hemorrhage any more $$$$$!! Make a decent app to compliment this outstanding vehicle!

I can’t believe I pay money for MyHyundaiwithBluelink. Even with excellent WiFi MyHyundaiwithBluelink does not work. When I open MyHyundaiwithBluelink it should show my vehicles current status. But it shows a random date in the past, and it is not immediately apparent that it’s not showing the current status. You have to strain your eyes to find the light gray writing that says “last updated 10 months ago” (that was displayed today even though I used MyHyundaiwithBluelink yesterday). So you must push refresh which takes over a minute to possibly show you the current status—or not. Half the time I get a message stating to call a number because it can’t connect. I recently lost my vehicle at the airport and was unable to get MyHyundaiwithBluelink to locate the vehicle—again I had to wait over a minute (multiple times) for it to tell me it is unable to work. This is an important app. I need to know within a few seconds if my vehicle is locked. I need to be able to locate my vehicle. I have submitted a ticket and they told me to reinstall MyHyundaiwithBluelink which I have. It is still very unreliable. I don’t usually give bad reviews but this is so frustrating.

Absolutely useless! Doesn’t work half the time and if it does it won’t start if the doors are not locked. That I could handle but the doors should automatically lock if you try to start the car. There is no reason these “engineers” can’t solve that problem. When you then try to remote lock the doors that doesn’t work either! I tried to call customer support and waited literally an HOUR just to be told I’m not the only one, yet the girl had to write a ticket to include me in this so called problem they’ve been having? Why would you need to write a work ticket to include something that’s wrong with certain years and models anyway? On top of that, why wouldn’t they send something out telling the customers of this problem to begin with? I’ve had 5 Hyundais and just bought a new one for my girlfriend and I can tell you I’ll never buy another. I’m so sick of paying for something that doesn’t work and totally unreliable. Frankly, the service should be included with the car, then if it doesn’t work I wouldn’t be so upset. Terrible communication and support on Hyundai’s part. They should be ashamed of themselves.

MyHyundaiwithBluelink works really well for what it was intended, gets regular updates as well. Only big problem I see, and thousands of other users as well, at least in the USA, is the flashing lights issue. If one remote starts a Hyundai car, it causes the hazards light to flash. Apart from being a nuisance to other people at night if the car is parked outside, there is also a real danger in urban environments where car jackings frequently occur, like Chicago where I live. You basically advertise to everybody that the engine is running and that the user will be there momentarily. Already then! If one Googles this issue, you will learn that Hyundai refuses to fix this unnecessary feature. So as soon as my free 3 year trial is up, I am going to look for another remote start solution. Do they really expect people to pay for an app like this, where a real annoyance and/or possible danger to life and property is not taken care of? It would be okay, I guess, in countries like Korea, but here?

I've been using MyHyundaiwithBluelink for about a year and a half at this point so I can honestly say it has improved. However, it's still quite buggy.

If your car's alarm has gone off and you didn't stop the alarm yourself with your keys, you won't be able to use the remote start feature. I had this happen and Blue Link support couldn't help me at all. They told me to take it to a dealer. I'm a software engineer so I tracked down the issue myself. If this happens to you, just trigger the alarm with your keys and unlock it with your keys to stop the alarm. Remote start should work for you after that.

I also just discovered that you have to tap a button for the car finder to update its current location. That should probably happen when you navigate to that page. Even if you have to wait for it to load, it's better to show no data at all rather than bad data.

And for those users complaining about force updates - get over it. Every app has to force update from time to time. If you don't like it happening over 4G then turn off automatic updates. That's not Blue Link's fault. And stop complaining about paying for it! Is it a bit pricey at $100 a year? Yeah, maybe. But building software and running servers 24/7 to support it isn't cheap either.

Some nice to haves for MyHyundaiwithBluelink would be turning on the seat warmers remotely and the rear defrost. Also, why doesn't the car finder work if you are over 1 mile away from your car?

I’ve had MyHyundaiwithBluelink which was given to me as a free trial for the last three years that comes with remote start.I used it for the last three years because it was free and why not warm up my car when it’s cold for free? Well, over those last three years the quality and connectivity of MyHyundaiwithBluelink has gotten worse and worse. I receive an error message more times than I can actually even use MyHyundaiwithBluelink . For that reason I didn’t renew my subscription for the last year. It’s been cold so I decided to renew it and figured over the last 3 to 4 years they would figure out why MyHyundaiwithBluelink always has a glitch or an error message and doesnt work often and would fix it so I paid to renew MyHyundaiwithBluelink for this year. I’ve had MyHyundaiwithBluelink for two days and only used my remote start one time before getting an error message again not allowing me to use it when I actually need it. It’s really sad that MyHyundaiwithBluelink has been around for so long and they still can’t figure out how to get it to work right or to its full ability and that they still take peoples money knowing it doesn’t.

Leased a Hyundai Elantra 2020 and nearly peed my pants when I sat down to sign the paperwork and saw an Apple Watch on the cover of one of the booklets. I said, “No!” I love my Apple Watch and use it nearly as much as my iPhone. Couldn’t believe I was going to be able to start my car with my watch! Fast forward a couple weeks and all I’ve seen one after the other is glitch and failure, glitch and failure. The delay on my watch and often phone is so long, I’d rather not even use it. I’m standing in my driveway as we speak waiting for my dog to pee and trying to unlock my car with the phone app. It pended three times with three failures. I’m aware of the requirements for Remote Start to work. My phone is often “more” successful than my watch, and quicker than the watch for sure, but the fact of the matter is that it’s not reliable. If it’s such a pain to get it to work, I’m not going to want to use it. Maybe an update is in order. The Apple Watch updates didn’t do anything to help. I’ll just go back to my previous favorite features: keyless entry and proximity awareness. Meh.

MyHyundaiwithBluelink is useless most everything needs desktop access to work. On top of that I received an email for a free year of service and have not been able to use the service, it’s been about 3 months now. (Totally understand the free year, since I won’t be able to use it) took to service dept to fix, they tried sending me home by saying it wasn’t working because I need to purchase the service. When I finally got someone to take the time to listen and understand I activated the free year of service from my desktop but the service is not working on my sonata, they took it back in the service bay again and discovered a bad head unit. Took about a month for that to come in and now with my work schedule I haven’t had time to get back to have it installed. Service dept hours are not weekend friendly as I would need to take it on a Saturday or Sunday afternoon. If I ever purchase another vehicle I will make sure remote start is already installed so I don’t have to rely on this or any other app. My car is a 2017 model so how is the head unit already needing to be replaced???

The Ioniq is our fourth *EV, and first Hyundai.
Compared to Honda’s Fit EV app, this is superior, except the car doesn’t seem to push intermittent updates while charging like the Fit did. In fact, the car updates immediately when parked and powered off, so it doesn’t reflect if it’s connected to an EVSE, or even locked.
It’ll reflect correctly when manually updated from MyHyundaiwithBluelink , but it’d be nice if it was automatic.

Ford had a ton of infotainment and telematic problems, but the phone app actually worked well. It was quick to load, and fairly responsive. Two traits this Hyundai app, unfortunately, doesn’t share.

Ultimately, MyHyundaiwithBluelink works.
Yes, it’ll forget you’re logged in unless you login, saving your credentials, then quit MyHyundaiwithBluelink . It’s been fine since.
Yes, the load times on refreshes are long. But, your phone is connecting to a server, which is connecting to the car, and relaying its report back. It was unheard of ten years ago, and while it takes a minute, it’s still cool.
Yes, there’s a Watch app, but it doesn’t seem to talk to the iOS app. You have to update status on each separately.

Criticisms include how you are required to set a time for your estimated departures to set off-peak charging options. They should be independent.
Also, the car graphic could be updated. It shows a trim from a couple years ago that’s no longer offered.

In the end, Hyundai has something good here. I hope they continue to develop and refine it.

The remote start feature works fine for me. It usually takes around 30 seconds but it has taken up to 2 minutes before. It is fairly consistent, and this includes in a parking garage where I don’t even get cell service! It’s not meant to be used for you to show off to your friends by starting your car while walking to it. You need to plan ahead and give it enough time to start and actually warm up / cool off. I usually start it 5-10 minutes before I expect to leave. I know the lights flashing can bother some people, but it’s helpful in alleviating unnecessary traffic in crowded parking lots and busy street parking by letting other drivers know that despite the car being on, there are no immediate plans to move and they shouldn’t wait for the spot. MyHyundaiwithBluelink updates frequently, but I’ve noticed multiple improvements since originally downloading it. Overall I’m very pleased with it considering I’m coming from a vehicle without any remote features at all.

I was extremely concerned to be relegated to MyHyundaiwithBluelink when purchasing my new car & reading the plethora of negative reviews. I’ve been using MyHyundaiwithBluelink for about a month and I haven’t experienced any issues. It takes a minute from submitting to turn on my vehicle from MyHyundaiwithBluelink to my vehicle actually starting. I actually think it is a pretty slick app and as long as you have a decent internet connection, you should be fine. Don’t believe all the negative reviews. I never see much of a point to review things but these negative reviews were so off base & seriously worried me in the midst of a purchasing my vehicle. MyHyundaiwithBluelink isn’t spectacular but it’s also not terrible. It performs how I’d expect it to and has a few extra add ins.

MyHyundaiwithBluelink is useless most everything needs desktop access to work. On top of that I received an email for a free year of service and have not been able to use the service, it’s been about 3 months now. (Totally understand the free year, since I won’t be able to use it) took to service dept to fix, they tried sending me home by saying it wasn’t working because I need to purchase the service. When I finally got someone to take the time to listen and understand I activated the free year of service from my desktop but the service is not working on my sonata, they took it back in the service bay again and discovered a bad head unit. Took about a month for that to come in and now with my work schedule I haven’t had time to get back to have it installed. Service dept hours are not weekend friendly as I would need to take it on a Saturday or Sunday afternoon. If I ever purchase another vehicle I will make sure remote start is already installed so I don’t have to rely on this or any other app. My car is a 2017 model so how is the head unit already needing to be replaced???

One of the main reasons I chose the Santa Fe over other similar sized SUVs was for all the extra features that came with Blue Link. I read poor reviews on MyHyundaiwithBluelink before I made my purchase and even spoke to all the salespeople about them. I then took a Santa Fe home to test out for almost
3 days and they gave me a temporary login because I was concerned about Blue Link. I tested the CRAP out of it while that car was at my house, literally trying a different function probably every hour just to see how often it might fail. Maybe once did it happen in those few days, so I was completely satisfied and made my car purchase a few days later. This was 2 weeks ago. From the moment I had my own personal login with MyHyundaiwithBluelink , it has worked maybe 3 times....for every feature. I’ve spoken to the dealership and to Blue Link customer service, re-downloaded MyHyundaiwithBluelink several times, logged out and back in, you name it. I am SO disappointed by this and completely regretting my decision to go with a Hyundai! Never again.

Hyundai should just install a remote starter on the keychain. MyHyundaiwithBluelink is a joke and malfunctions constantly. Super unreliable. And very slow when it actually does work. Really disappointing in a brand new car! And in 3 years, I’ll have to pay $9.90 a month to use it and an additional $9.90 a month if you want to continue the diagnostics package?!?!? I’m so frustrated with Hyundai regarding this. Honestly, I wouldn’t have bought a car if it didn’t have remote start and that is basically what I have half the time. Additionally, I have a iPhone XS and when I open any of the manuals that MyHyundaiwithBluelink has like the car manual or the getting started guide, you can’t close the manual to get back to the main app screen because the done button is hidden under the time at the top left of the phone, and there is no way to press it. It seems like Hyundai must have hired an owner’s cousin who is an entry level wanna-be app developer as a favor and they failed. I can’t think of any other reason it could be this bad. Hyundai, I paid way too much for a new car to be dealing with this kind of issue.

“Your request is taking longer than normal to respond...” 🙄😤

MyHyundaiwithBluelink is awful. I hate it. I hate it SO much. I have a 2018 Tucson. It’s the first Hyundai I’ve owned that had a remote start feature. Well the only way to use that feature is through MyHyundaiwithBluelink because there is no way to start it from my key fob. When MyHyundaiwithBluelink does work, it’s SO slow. I mean, give yourself EXTRA time in the morning to remotely start your car. It’ll take a few attempts. Most of the time though, MyHyundaiwithBluelink crashes or the command was “unsuccessful.” Today, I used MyHyundaiwithBluelink to start my car before leaving work. I never received a notification about the status of my request so I checked MyHyundaiwithBluelink only to see it was unsuccessful. Got home from work and used the lock door feature. I closed MyHyundaiwithBluelink after 4 minutes of waiting to see if it was successful and restarted it. Checked vehicle status to see if it locked and it couldn’t process because it was still processing my last request. WHAT. 😱 I have never hated an app so much! I really wish Hyundai had a better option.

I’m not paying $100/yr to use an app that takes 2 minutes to process any request I make. If I accidentally press “unlock” instead of start it takes 2 minutes to process and won’t let me cancel the request. So I have to wait 2 minutes for it to process the unlock request, then another 2 minutes for it to process the lock request (because it won’t start when it’s unlocked) then another 2 minutes to start the car. Altogether 6 minutes because I accidentally pressed the wrong button. On top of that MyHyundaiwithBluelink sometimes loses connection and won’t work at all. I think it’s ridiculous that I spend $27k on a car and they can’t even give me remote start for free! I wasn’t aware that they charged for this feature or I wouldn’t have even purchased this make of a car. The least they could do is charge a small fee but $100/yr is just ridiculous and apparently that is their discounted price!! Crazy. I love my Hyundai car but once I pay this off I will not be buying a Hyundai again for this very reason.